Cornelius Viper Frozen Drink Machine Troubleshooting It’s no wonder why the Cornelius Viper Frozen Drink Machine is often a favorite among QSR, convenience store and other commercial foodservice businesses. With the ability to make tasty frozen beverages and house multiple flavors, it’s perfect for kids and adults alike. This means that if there are rare issues arising in your unit, they need to be attended to quickly. Below are general troubleshooting tips for your Cornelius Viper to help you diagnose and solve common problems.
Cornelius Viper Machine Troubleshooting Solutions
This troubleshooting guide is for the Viper 2, Viper 3 and Viper 4 models.
Unit Isn’t Running
- Not plugged in – Plug in the power cord.
- Tripped circuit breaker – Reset or replace circuit breaker.
“Sleep” Displaying on Barrel Status Menu
- Sleep time is set – Message will go away once sleep time is over or reprogrammed.
- Clock is incorrectly set – Set the clock accordingly.
- Wake-up time isn’t set or is incorrect – Program the wake-up time or clock correctly.
Barrel Status is Set to OFF
- Barrel isn’t activated – Turn the barrels to ON or SPIN.
- Error causes barrels to shut down – Correct the error to reactivate the barrels.
- Unit is running diagnostics – Exit diagnostics and turn barrels to ON.
No Water Pressure
- Water source is off – If it’s off, turn the water source on.
- Blocked filter – A clogged or dirty filter can prevent high pressure. Change the filter accordingly.
- Other technical issues – If the previous two issues aren’t present, call an authorized techician to resolve.
For more preventative maintenance and troubleshooting tips, check out our extensive library of Cornelius manuals and diagrams for assistance.