Crathco Bubbler Troubleshooting Crathco bubbler drink dispensers allow you to offer freshly mixed beverages to your customers or patrons. Perfect for restaurants, schools and other institutions, Crathco bubblers definitely earn their keep in any foodservice setting. So, when there are issues with your Crathco unit, it’s important to solve the problem and get it back up and running quickly. If you’re experiencing issues with your Crathco Simplicity or Classic series bubbler, take a look at the troubleshooting guide below, assess the issue or call a certified service technician.
Crathco Bubbler Troubleshooting Solutions
Troubleshooting for the Crathco Bubbler Simplicity Series
Problem: Leaking Unit
Causes | Solutions |
O-ring on valve is nicked, twisted or deformed. | Have the o-ring replaced. |
Foreign particles are on bowl valve seat. | Have valve inspected or cleaned. |
Bowl is cracked. | Replace the bowl. |
Drain tray is overflowing. | Empty the drain tray. |
Valve isn’t secured properly in place. | Readjust the valve to secure into place. |
Gasket under bowl isn’t secured on place. | Make sure the gasket is in place. |
Problem: Product isn’t Agitating
Causes | Solutions |
Impeller bearing surface may be worn. | Have impeller replaced by an authorized technician. |
Pump axle thickness is less than .75mm (0.03 in) thick. | Have pump axle replaced or assessed by an authorized technician. |
Magnet on pump motor isn’t aligned properly. | Call an authorized service technician. |
Impeller is installed incorrectly. | Ensure that the impeller is installed correctly. |
Problem: No Refrigeration
Causes | Solutions |
No power to unit | Make sure that the plug is connected to an outlet and that the power switch is in the ON position |
Compressor isn’t operating while the fan does | Call an authorized service technician |
Faulty thermostat | Call an authorized service technician |
Problem: Poor Refrigeration
Causes | Solutions |
Condensor or condenser filter is dirty | Clean the condenser or call a certified service technician for assistance |
Product isn’t agitating properly | See the previous section “Product isn’t Agitating” |
Impeller isn’t spinning/faulty pump motor | Call an authorized service technician for impeller or pump motor |
Compressor or fan doesn’t operate | Call an authorized service technician |
Faulty thermostat or improper setting has been set | Call an authorized service technician |
Problem: Unit is Noisy
Causes | Solutions |
Impeller isn’t installed correctly | Make sure the impeller is properly installed |
Bowl or pump has been installed while the unit is turned on | Turn off the unit and reinstall the bowl or pump. Call a certified service technician for additional assistance |
Faulty pump motor bearings | Call a certified service technician to resolve any issues with the pump motor |
Chattering impeller | Call a certified technician to ensure the impeller’s drive magnet is in proper condition |
Impeller or axle is worn | Have worn parts replaced |
Impeller is broken | Have impeller replaced |
Fan blade is bent | Inspect the fan blade, and if bent or damaged, call an authorized service technician |
Troubleshooting for the Crathco Bubbler Classic Series
Problem: Partial or No Refrigeration—Compressor Still Runs
Text | Text |
Condenser is clogged with dust or lint | Clean the condenser by following proper cleaning procedures |
Unit isn’t properly spraying or agitating | Follow the “Unit Not Spraying or Agitating” steps |
Fan motor is faulty | Have the fan motor replaced |
Refrigerant loss | Call an authorized service technician |
Problem: No Refrigeration
Cause | Solution |
Compressor isn’t running | Call an authorized service technician |
Problem: Unit isn’t Spraying or Agitating Product
Causes | Solutions |
Spray motor is running but the impeller isn’t spinning due wearing, or a worn bearing sleeve. | Check for wear and tear, and have sleeve and/or impeller worn |
Improper impeller for product is installed | Ensure you have the right impeller installed based on the product in the unit |
Impeller and bearing sleeve can’t spin properly | Clean the impeller and bearing sleeve |
Impeller isn’t spinning properly, causing it to chatter | Drive magnet needs to be raised on the motor shaft. Call a certified service technician for assistance. |
Problem: Unit isn’t Spraying
Cause | Solution |
Spray motor isn’t running | Call an authorized service technician |
Problem: Bowl is Leaking
Causes | Solutions |
Gasket is installed improperly | Gasket needs to be reinstalled |
Bowl gasket is worn or nicked | Gasket needs to be replaced |
Problem: Valve is Leaking
Causes | Solutions |
Foreign particles on valve, valve stem or o-ring | Clean the valve and o-ring |
O-ring is nicked or cut | Have the o-ring replaced by an authorized technician |
O-ring is twisted and can’t sit uniformly | Readjust the o-ring. If there are further issues, contact an authorized service technician. |
Problem: Unit is Noisy
Causes | Solutions |
Fan motor or spray motor bearings are worn | Have the motor(s) replaced by an authorized technician |
Fan blade is bent | Have the fan blade repaired by an authorized technician |