Kitchenaid Microwave Troubleshooting The likely causes of breakdowns are indicated in the table below. Find your case and read the solution. Modern models display the reason for the failure.
Kitchenaid microwave troubleshooting Solutions
KMHC319ESS – KHMC1857WSS
| IF YOU EXPERIENCE | RECOMMENDED SOLUTIONS |
|---|---|
| Microwave oven will not operate | Check the following: |
| ■ Household fuse or circuit breaker – If a household fuse has blown or a circuit breaker has tripped, replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. | |
| ■ Magnetron – Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service. | |
| ■ Door – Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it, then firmly close door. | |
| If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open and close the door, then start the cycle. | |
| ■ Control – Make sure control is set properly. Make sure Control Lock is off. Make sure Demo Mode (on some models) is off. | |
| Arcing in the microwave oven | Check the following: |
| ■ Soil buildup – Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the door touches the frame can cause arcing. | |
| Turntable alternates rotation directions | ■ This is normal and depends on motor rotation at the beginning of the cycle. |
| Display shows messages | ■ “Enter Clock” with flashing digits means there has been a power failure. Reset the clock. |
| ■ A letter followed by a number is an error indicator. Call for assistance. | |
| Odor and smoke coming from microwave oven during convection cooking | ■ This is normal for the first few convection cycles. The odor will dissipate with repeated use. |
| Quartz bulb does not appear to be on | ■ This is not unusual. |
| ■ Is the element still working properly? Place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. Program the microwave oven using manual grill – without microwaves – for 4 minutes. The bread should toast dark brown. If it does not toast, call for service. | |
| Fan running during cooktop usage | ■ This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically comes on during microwave oven operation to cool the microwave oven. It may also automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used. |
| Radio, TV or cordless phone interference | Check the following: |
| ■ Proximity – Move the receiver away from the microwave oven, or adjust the radio or TV antenna. | |
| ■ Soil – Make sure the microwave oven door and sealing surfaces are clean. | |
| ■ Frequency – Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation. |
Kitchenaid KCMS1655BSS microwave troubleshooting
| PROBLEM | CAUSE | SOLUTION |
|---|---|---|
| Nothing will operate | Has a household fuse blown, or has a circuit breaker tripped? | Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician |
| Microwave oven will not operate | Is the magnetron working properly? | Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service. |
| Is the door completely closed? | Firmly close door | |
| Is a packaging spacer (on some models) attached to the inside of the door? | Remove packaging spacer, then firmly close door | |
| Does “door” appear in the display? | Open and close the microwave oven door, and then touch START. | |
| Microwave oven makes humming noise | This is normal and occurs when the power supply in the magnetron cycles on | |
| Microwave oven door looks wavy | This is normal and will not affect performance | |
| Turntable will not operate | Is the turntable properly in place? | Make sure turntable is correct side up and is sitting securely on the turntable support. |
| Turntable alternates rotation directions | ||
| Display shows messages | Is the display showing “0:00”? | There has been a power failure or the Clock time has been turned off. |
| Are large amounts of food being heated? | Larger amounts of food need longer cooking times | |
| Is the incoming voltage less than that specified in “Electrical Requirements?” | Have a qualified electrician check the electrical system in the home | |
| Interference with radio, TV, cordless phone, etc | Is the microwave oven plugged into the same outlet? | Try a different outlet for the electronic device |
| Is the radio or TV receiver near the microwave oven? | Move the receiver away from the microwave oven, or adjust the radio or TV antenna | |
| Are the microwave oven door and sealing surfaces clean? | Make sure these areas are clean | |
| Is the cordless phone frequency 2.4 GHz? | Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation |