GE Washing Machine Error Codes

GE Washing Machine Error Codes General Electric (GE) washers generate error codes when malfunctions are detected by the machine’s on-board circuitry. These error codes can be used to troubleshoot washer operation and can help pinpoint failed components. GE washers will save the last 10 error codes to be used for service diagnostics. You can retrieve these codes by accessing the machine’s Test Mode. Test Mode is initiated by pressing a sequence of buttons on the washer’s control panel.

GE Washing Machine Error Code Solutions

GE Appliances Front Load Washer:

Fault Codes	Solution
E22	Fill timeout -No fill/slow fill. Fill time exceeds 8 minutes. Check water valve functions.
E23	Flood protect drain. In run state, any time the overflow be detected. Check water valve or water sensor.
E31	Drain timeout. Slow drain: 1. Machine will have water. 2 Not full. Check drain pump – t05.
E38	Dispenser error. Correct reservoir is not found and 8 switches are seen when motor is running.
E39	Dispenser timeout. No switches found in 45 seconds. Check dispenser – t12
E42	Drive motor. Motor excess current draw. Check drive motor – t10 tumble, t11 spin, t13 spin.
E45	No speed feedback. Motor speed lost. Check Motor – t10 tumble, t11 spin, T13 spin.
E46	Drive motor – over temperature. Inverter over temperature. Power down (unplug) washer, wait 30 seconds and retry – use whites cycle sanitize temperature – if reoccurs, replace drive motor.
E47	Heat sink – over temperature. Inverter over temperature.
E48	Drive motor – open. Open motor phase. Check motor for open winding – if OK, replace inverter.
E4A	Under volts. Under volts – DC bus voltage (inverter). Check Motor.
E4B	Power up problems. Software/hardware problems. Check Motor or Motor windings.
E4C	Over volts. Over volts – DC bus (inverter). Check Motor – t10 tumble, t11 spin, t13 spin. Power down (unplug) washer, wait 30 seconds and retry – if reoccurs, replace inverter.
E50	Drive/Control Interface system. Unexpected Motor Fault.
E52	Main control wake-up error. Lost communication between control and drive motor after initial success. Check connections/cables between main control and inverter.
E54	No motor response. Lost communication between control and drive motor.
E56	Electronic control. An unexpected reset has happened. Non-recoverable error. Main control board must be replaced.
E57	Checksum failure. Software error occurs – checksum failure. Non-recoverable error. Main control board must be replaced.
E58	Communication failure. Communication error occurs.
E60	Door lock switch failure. Switch failure occurs during lock. Power down (unplug) machine, wait 30 seconds and retry. Check wiring and connections between door lock.
E61	Door unlock and main control switch failure. Switch failure occurs during unlock. Power down (unplug) machine, wait 30 seconds and retry.
E62	System contact failure. Load failure occurs. Heater/pump/ pressure switch/ door lock/water valves/dispenser motor.
E63	Unexpected open door. Switch failure occurs during wake-up.
E64	Unexpected open door while running. Switch failure occurs during cycle.
E65	Water level sensor failure – foam. Pressure sensor frequency out of range.
E66	Water temperature sensor open. Water temperature sensor open.
E67	Water temperature sensor shorted. Water temperature sensor shorted. Check water temperature sensor – t07.

NOTE: It’s important to note fault codes should only be used to help identify those components which require testing. Never replace a part based solely on an fault code. The control can generate a false fault if the right conditions exist . Use the code only as a reference and always check the component before replacing.

GE 24 inch Front Load Washer:

Models: WCVH4800KWW – WCVH4815KMS

Error Code	Problem
E00	No error
4E	Water valve problem
5E	Drain pump problem
OE	Overflow level was reached
HE	Heater relay error, replace the main pcb
HE1	Heater problem
1E	Pressure sensor error
LE	Leakage error
9E1	Under voltage error
9E2	Over voltage error
3E1	Motor start up failure
3E2	Over current error
3E3	Hall sensor error
3E4	IPM over heating error
tE	Water thermistor error
dE	Door open error
dE1	Door lock error
dE3	Door un lock error
bE2	Button error
AE	Communication error between Main and Sub PBA
SF	System Failure error
DE2	Door protection
UE	Out of balance error

GE 27″ Top Load Washer:

Fault Code	Problem
1	Lock Monitor. Lid lock didn’t occur or lid lock signal not seen by control due to lack of connection.
2	Lid Monitor. Control did not get lid closed signal from switch while motor was moving. Could mean the switch didn’t close or control didn’t get the signal because of lack of connection. Replace control if this fault happens repeatedly.
3	Locked Rotor Monitor. For 5 straight seconds control not seeing signal changes indicating the motor is turning while trying to spin. Could mean the motor isn’t rotating or Control didn’t get the signal because of lack of connection.
4	Reset Monitor. Control is resetting the software by itself due to criteria it believes could resolve itself upon reset.
5	Mode Shifter. Control didn’t see the transition from Agitate to Spin or vice-versa in the time required. Could mean the shift didn’t occur or Control didn’t get the signal because of lack of connection.
6	Critical Flood Level by Pressure. Pressure level exceeds 17.5 inches above pressure port. Control received an extended period of pressure readings that is nearing over-flow levels. Pressure 17.5”. Voltage Output must be present. Could mean water did get that high due to briefly stuck water valve. Voltage output of sensor too high for actual water level because of sensor or water in pressure tube increasing pressure.
7	Flood Warning Level by Pressure. Pressure level exceeds 16.5 inches above pressure port. Main micro received and extended period of pressure readings that is greater than maximum allowable fill volume. Pressure 16.5”. Voltage output must be present. Could mean water did get that high due to briefly stuck water valve. Voltage output of Sensor too high for actual water level because of sensor or water in pressure tube increasing pressure.
8	Pressure Sensor Loss. This determines if there has been a too great of a difference in the pressure sensor reading and the expected pressure sensor reading for the amount of water the control calculated it has put in. It assumes there is a pressure leak, a clog in the pressure hose/system delaying the increase in pressure, or a significant amount water leaking out.
9	Lid Switch Redundancy. Start attempted for a 4th cycle when the previous 3 cycles have completed with backup micro seeing lid open. Could mean the switches didn’t occur or backup processor didn’t get the signal because of lack of connection.
10	Mode Shift Feedback Monitor. Signal feedback state from the mode shifter (agitate or spin) and the state requested by the control are not the same and the basket or agitator is rotating faster than 3-4 RPM. Agitate mode feedback signal is no voltage.
11	Clock Monitor. 1. AC power line frequency is not 60Hz. 2. Software failure.
12	Redundant Flood Condition. Backup Processor received an extended period of pressure readings that is nearing over-flow levels. Pressure 18.0 Voltage Output must be present. Could mean water did get that high due to briefly stuck water valve. Voltage output of Sensor too high for actual water level because of Sensor or water in Pressure tube increasing pressure.
13	Redundant Lid Unlocked. In spin mode, the lid switch feedback has voltage (lid closed), for more than 5 seconds the motor speed feedback assumes the basket is spinning > 4-5RPM when the lid lock feedback has no voltage (Lid Unlocked). Lid Switch Feedback has no Voltage when the BRPM is > 4-5RPM.
14	Lid Lock Fault. Signal received by control is indicating the lock will not lock or unlock when requested or the lid switch is indicating open when the signal received indicated locked.
15	Water Temp Sensor Invalid. 1. Thermistor disconnected/not present. 2. Failed thermistor.
16	Adaptive Drain/Slow Drain. The total number of times during machine life the actual amount of time the pressure sensor indicated the wash water had drained to empty exceeded the calculated time by the software.
17	Dry load sense times out and moves to the next part of the cycle selected. This occurs when the washer is not reaching the target speed within a defined time limit for the load type selected.
18	Drain Pump Clearing algorithm failed. While draining the pressure sensor value for water level did not indicate the washer was empty before the Max Continuous Drain ON time was reached.
19	UI State Time-out. Washer was paused for over 12 hours. This is normal operation. This will happen if the consumer and or control switched cycle to a paused state.
20	Critical Flood Level by Gallons. Water volume into the tub exceeded 41 gallons as calculated by the control.
21	Flood Warning Level by Gallons. Water volume into the tub exceeded 36.3 gallons as calculated by the control. Stops filling.
22	Out of Balance (OOB) during Dry Load Sense. Large wet/OOB load being washed. This is set if OOB condition is detected during dry load sense algorithm. Dry load sense will be abandoned and wet load sense will be started.
23	Critical Lid Lock. 1. Lock blockage 2. Lid Lock fault. Will not lock or unlock or is locked while lid is opened.
24	Lid Logic Failure. Lid switch fault. This fault is set if the system perceives the lid to be both OPEN and LOCKED for 5 consecutive seconds
25	Pressure Sensor Dropout. 1. Disconnected pressure hose. 2. Pressure tube is pinched or has water in it. 3. Pressure sensor fault.
26	Out of Balance (OOB) Ended Final Spin. Washer could not redistribute load to HOLPLQDWH22%FRQGLWLRQWRDFKLHYH¿QDO targeted spin speed.

Profile Front Load Washer:

Error Codes	Cause
E1	UI EEPROM. Internal problem with UI or MC board. Replace board as necessary.
E2	Power EEPROM. Internal problem with UI or MC board. Replace board as necessary.
E4	Thermistor Short. Water Temperature Sensor Problem.
E5	Thermistor Open. Water Temperature Sensor Problem.
E6	Pressure Switch. Water Level Sensor Problem.
E7	Slow Fill. Fill Problem.
E8	Drain System. Drain Problem.
E9	Dispenser Motor. Dispenser Problem.
E10	Motor Comm Interface. Communication Problem Between Main Control and Inverter.
E11	Door Lock. Door Lock Assembly Problems.
E12	Door Unlock. Door Lock Assembly Problems.
E13	Door Open. Door Lock Assembly Problems.
E28	Unexpected Door Unlock Detected. Door Lock Assembly Problems.
E14	Overflow Error. Overfl ow level was reached.
E15	Open Circuit. Open circuit in any of three motor phases detected. No speed info present and bridge will be turned off immediately. Motor will coast down. Drive will preserve nonzero speed info during the stop check stage.
E16	Over Trip. Inverter operation above design limits.
E18	Heatsink Over Temp. Inverter operation above design limits.
E19	Motor Over Temp. Inverter operation above design limits.
E20	Overload Current. Inverter operation above design limits.
E21	Overload Power. Inverter operation above design limits.
E22	Over Volts. Inverter Internal Problems.
E23	Under Volts. Inverter Internal Problems.
E24	Under Volts After Start. Inverter Internal Problems.
E25	Power Up. Inverter Internal Problems.
E3	Inverter EEPROM Fault Event. Inverter Internal Problems.
E17	ADC Fault Event. Inverter Internal Problems.
E26	LIN Comm Fail. There is a problem with the Communication between the Main Control and the User Interface Control.

Troubleshooting

Trouble	Solution
Small amount of water remaining in dispenser (on some models) at end of cycle	Normal dispenser operation. It is normal for a small amount of water to remain in dispenser after the cycle.
Short spray and delay after pushing the Start button	Lid was opened and closed between cycle selection and start. This is normal. See START-UP SEQUENCE in the Safety Instructions section.
Water level seems low	This is normal. Water may not cover the top level of the clothes. This is normal for this high efficiency washer.
Low water flow	Water valve screens are stopped up. Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
Water siphoning out of washer	Drain standpipe is too low or hose too far into standpipe. The drain hose must exceed 32” height at some point between the washer back and the drain pipe. Use anti-siphon clip.
Water won’t drain	Drain hose is kinked or improperly connected. Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 6 ft (1.8 m) above floor.
Washer spins and pauses at the beginning of cycles	This is normal. The washer is sensing the load.
Residual powder in dispenser or clogging of dispensers	Wash water too cold or low home water pressure. Select a warmer wash temperature if possible to improve dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean tray if clogging occurs.
Laundry additives dispensing too soon	Overfilling of dispensers. Do not overfill or add water to dispenser. Select Deep Rinse option when using fabric softener
Washer pauses during spin cycle.	This is normal. The washer may pause during the spin cycle to remove soapy water more efficiently.
Detergent packets not dissolving	Laundry detergent packet placed in dispenser Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer’s directions.
Unexplained time and/ or settings changes	Changing options (on some models) This is normal. Several options will change other options to maximize washer performance
Basket seems loose	Basket moves or rotates freely. Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
“Click” when water stops filling	Relay switch. The relay makes a click sound when activated. The water level activates the relay and stops filling.
“Clicking” behind Control during fill	Automatic Temperature Control Valve. Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Water flow changes during fill	Automatic Temperature Control Valve. Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Motor sounds during spin	Motor ramping up/down during spin cycle. The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.

How do I Reset my GE Washing Machine?

1.Unplug the washer for 1 minute from the electrical outlet.

2.Plug the washer back in and lift and lower the lid 6 times within a 12 second period.

• You have 30 seconds to start lifting and lowering the lid.
• The lid must be raised a minimum of 2″ ensure the magnetic connection on the lid is interrupted.
• Make sure you close the lid completely each time.

3.The motor has now been reset and is ready for you to start a cycle