SoleusAir Portable Air Conditioner Error Codes Before installing and using your portable air conditioner, please read this owner’s manual carefully. Store this manual in a safe place for future reference.
SoleusAir Portable Air Conditioner Error Code Solutions
Error Codes | Solutions |
---|---|
E5 | Over Current Protection. Unplug for 10 minutes and then turn on the unit. If “E5” is still displayed, contact customer service. |
H8 | The backup water tank is full. Drain the water tank. |
F1 | The room air temperature sensor malfunction.. Please inform the maintenance man to maintain. |
F2 | The tube temperature sensor malfunction. Please inform the maintenance man to maintain. |
- GM-PAC-08E3 / 8,000 BTU EVAPORATIVE AC
- GM-PAC-10E2 / 10,000 BTU EVAPORATIVE AC
- GM-PAC-12E1 / 12,000 BTU PORTABLE AC
- GL-PAC-08E4/ 8,000 BTU EVAPORATIVE PORTABLE AC
Troubleshooting
Problem: The Air Conditioner will not start
Possible Causes:
- The air conditioner is unplugged or not connected well.
- The fuse is blown/circuit breaker is tripped.
- Power Failure
- The current interrupter device is tripped.
Solutions:
- Make sure the air conditioner plug is pushed completely into the outlet
- Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
- The unit will automatically restart when power is restored.
- Press the RESET button located on the power cord plug.
Problem: The Air Conditioner does not cool as it should
Possible Causes:
- Airflow is restricted
- The temperature control may not be set correctly.
- The air filter is dirty
- The room may be too warm
- Cold air is escaping
- The Evaporator is frozen
Solutions:
- Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner.
- Lower the set thermostat temperature.
- Clean the filter. See the Cleaning and Care Section of the manual.
- Please allow time for the room to cool down after turning on the air conditioner.
- Check for open furnace registers and cold air returns.
- The unit is defrosting and will resume operation when done.
Problem: The Air Conditioner displays the Timer hours but does not work
Possible Causes: Is the TIMER ON enabled?
Solutions: Cancel the TIMER or wait until the unit turns on.
Problem: The Remote Control is not working
Possible Causes:
- The batteries are inserted incorrectly
- The batteries may be dead
Solutions:
- Check the position of the batteries.
- Replace the batteries.
Problem: The LCD Display is showing “E5”
Possible Causes: Low Voltage Protection
Solutions: Unplug for 10 minutes and then turn on the unit. If “E5” is still displayed, contact customer service.
Problem: The LCD Display is showing “H8”
Possible Causes: The backup water tank is full
Solutions:
- Drain the water tank
- If the “H8” I still displayed after the water tank has been emptied, contact customer service.
GH-PAC-10E5/ 10,000 BTU HEAT PUMP AC
GH-PAC-12E1 / 12,000 BTU EVAPORATIVE AC
GB-PAC-08E4/ 8,000 BTU EVAPORATIVE AC
Gree products are sold through two major US home comfort brands; Soleus Air and Soleus Air Powered by Gree.