Hoover Oven Error Codes All Hoover ovens have at least an A star energy rating and excel in design, performance, and capacity. Even temperatures throughout produce consistent cooking, and the latest cooking technology means effortless yet impressive meals at home! So, what do you do when you start having issues? Find out more about common Hoover oven problems and troubleshooting here
Hoover Oven Error Code Solutions
| Error Codes | Solution |
|---|---|
| ER01 | Faulty communication between PCBs |
| ER02 | Faulty programme selector switch |
| ER03 | Faulty programme selector switch |
| ER04 | NTC Temp sensor on mother board open circuit |
| ER05 | NTC Temp sensor on mother board short circuit |
| ER06 | Temperature on mother board exceeded 85C |
| ER07 | NTC food temp probe short circuit |
| ER08 | NTC food temp probe open circuit |
| ER09 | NTC food temp probe exceeded 85c |
| ER10 | NTC oven probe open circuit |
| ER11 | NTC oven probe short circuit |
| ER12 | Oven case temp exceeded 300C |
| ER13 | Preset temp of cooking was not reached within 105 minutes |
| ER14 | Mechanical timer open circuit |
| ER15 | Door sensing switch open circuit |
| ER16 | NTC temp probe on display board open circuit |
| ER17 | NTC temp probe on display board short circuit |
| ER18 | Display board temp exceeded 75C |
| ER19 | Severe malfunction of EPROM on mother board |
| ER20 | Software error on cooking recipe file |
| STOP | Some Hoover ovens have a child safety lock feature, depending on the specification. This is a safety lock to prevent children from switching on the oven and burning themselves when it gets hot. If this is active then the oven will not switch on and a lock symbol will be flashing. Child Lock function is deactivated by touching touchpad Set (+) again for a minimum of 5 seconds until the Child Lock symbol switches off. From this moment on all functions are selectable again. |
Troubleshooting
PROBLEM: The oven does not heat up
POSSIBLE CAUSE: The clock is not set
SOLUTION: Set the clock
PROBLEM: The oven does not heat up
POSSIBLE CAUSE: The child lock is on
SOLUTION: Deactivate the child lock
PROBLEM: The oven does not heat up
POSSIBLE CAUSE: A cooking function and temperature has not been set
SOLUTION: Ensure that the necessary settings are correct
PROBLEM: No reaction of the touch user interface
POSSIBLE CAUSE: Steam and condensation on the user interface panel
SOLUTION: Clean with a microfiber cloth the user interface panel to remove the condensation layer
Steam Cleaning
This procedure uses steam to help remove remaining fat and food particles from the oven.
- Pour 300 ml of water into the bottom of the oven.
- Set the oven function to Static or Bottom heater.
- Set the temperature at 90°C.
- Allow the program to operate for 30 minutes.
- After 30 minutes switch off the program and allow the oven to cool down.
- When the appliance is cool, clean the inner surfaces ofthe oven with a cloth.
Warning: Make sure that the appliance is cool before you touch it. Care must be taken with all hot surfaces as there is a risk of burns. Use distilled or drinkable water.
REMOVAL AND CLEANING OF THE SIDE RACKS
- Unscrewthe bolt in an anti—clockwise direction.
- Removethesideracks by pullingthemtowardsyou.
- Clean the side racks in a dishwasher orwith a wetsponge and then drythem immediately.
- Having cleaned the side racks, put them back in and reinsert the bolts, ensuring that they are fully tightened.
REMOVAL OF THE OVEN WINDOW
- Open the frontwindow.
- Open the clamps ofthe hinge housing on the right and left side ofthe front window by pushing them downwards.
- Replace the window by carryingoutthe procedure in reverse.
CHANGING THE BULB
- Disconnectthe oven from the mains supply.
- Undothe glass cover, unscrewthe bulb and replace itwith a new bulbofthe same type.
- Once the defective bulb is replaced, replacethe glass cover.
Hoover oven not working
Some Hoover ovens have a clock or timer function that lets the oven operate later in the day or switch off after a certain period of time. If this function isn’t set to manual the oven won’t start to cook.
Other issues involve incoming electricity supply, the main fuse tripping the circuit breaker, or the wrongly fitted amp rated fuse. All electrical issues can be safely diagnosed and resolved by a qualified electrical repair technician.
Hoover oven says stop
When this happens, or the Hoover oven is flashing stop it points to a problem with the time setting function. The left control must be in the off position and the oven turned off. When the power is restored pressing the centre button should eliminate the stop messages. This process may need to be repeated, but if the problem persists the main control board may be at fault and in need of repairing or replacing.
Hoover oven overheating
If your oven doesn’t have adequate ventilation this can compromise the heat build-up both inside and outside of the appliance. Vent spaces should be open and not blocked or covered in any way.
If the oven temperature becomes higher than the set level this is an indication that the thermostat is defective. The oven can also overheat if there’s a problem with the heating element, and an issue with the heating sensor can also be a reason for the glitch.
Selector switches that act as a communication device between the heating elements and the thermostat and regulate the heat can sometimes short. This signals a lower than actual temperature causing the heating elements to overheat the oven.