Mitsubishi TV Error Codes The Error Code designations indicating malfunction, or no malfunction, are listed below: MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / WD-73735 / WD-73736 / WD-73835 / WD-73C8
Mitsubishi Television Error Code Troubleshooting
| Error Codes | Solutions |
|---|---|
| 12 | No Error found. |
| 17 | Communication loss, TV Micro – Engine (3.3V-ENG-SDA & SCL). Engine Failure. |
| 18 | Engine will not accept data (ASIC-READY signal from Engine is not detected). Loss of 12V from PWB-POW ER (Loose PE or PE2 connector); Bad Color Wheel (Loose J6 or J7 connector); Engine Failure. |
| 32 | Lamp cover is open. Lamp Cover Switch; Loose CD connector. |
| 34 | Lamp turns Off while the TV is playing. Lamp failure (Lamp Enable signal from engine is lost). Lamp Cartridge Failure. |
| 36 | Exhaust Fan failed. Loose J4 connector. |
| 37 | Engine (DMD) fan failed. Loose J5 connector. |
| 38 | Lamp temperature abnormally high. Poor Air Circulation; Loose J3 connector. |
| 39 | DMD temperature abnormally high. Poor Air Circulation. |
| 41 | Standby Supply Short is detected. (5VS or 3.3VS). PWB-MAIN Failure. |
| 42 | Sirocco fan failed (Lamp fan). Loose J8 connector. |
| 44 | Check for disconnected DVI cable between PWB-DM and Engine. (Engine pulls DVI pin 14 Low). DVI Cable unplugged. |
| 48 | PON-SHORT 3.3V switched supply short. PWB-MAIN Failure. |
| 57 | Ballast communication problem (ballast to chassis). Loss of 340V from PWB-POWER (PL or CJ1 connector); Loose FB or CJ3 connector; Ballast Failure. |
| 61 | No LAMP-EN output from the engine to the ballast. Bad Color Wheel (Loose J6 or J7 connector); Engine Failure. |
| 66 | Lamp did not turn on at P-ON sequence. Loose CJ4 connector; No Lamp Inserted; HV connection or lead wire to lamp; Lamp Cartridge Failure. |
Mitsubishi TV Blink Codes
The front panel LEDs provide an indication of the set’s operation, and the possible cause of a malfunction. There are three front panel LEDs, “Power”, “Status” and “Lamp”. The LED display shows the current status or indicates a possible malfunction.
A red Lamp LED only occurs after 2 attempts to light the lamp. Each attempt (pressing POW ER) must be at least 65 seconds apart. During each attempt ballast striking may be audible.
LED Indicator Diagnostics
| Power/Status/Lamp | Condition |
|---|---|
| Off – Off – Off | Off (Standby) |
| Fast Blink Green – Off – Off | Initialization (40 – 60 seconds) (AC Off) |
| Off – Off – Green Blink | Lamp cooling (90 seconds after PTV Off) (Fan is still working) |
| Green – Off – Off | Power On |
| Slow Blinking Green – Off – Off | Power On Timer is set |
| Off – Yellow – Off | Temperature high – room too hot. Temperature sensor is disconnected. |
| Off – Off – Blinking Yellow | Lamp cover open. |
| Off – Off – Red | Lamp Failure – Lamp failed to turn On. Lamp is broken. Lamp turns Off during P-ON. |
| Off Blinking – Red – Off | Fan Stopped. |
| Off – Red – Off | Circuit failure (short). Disconnected DVI cable, chassis to engine. No LAMP-EN signal from Engine to turn the lamp On. Ballast UART communication problem. |
Home Theater DLP HDTV Models 638 Series, C10 Series – LED Color and TV Condition
Models: WD-60638, WD-65638 WD-60C10, WD-65C10, WD-73638, WD-73C10
| LED Color | TV Condition |
|---|---|
| Green – LED Steady On | TV is powered on. Normal operation. |
| Green – LED Slow Blinking | TV powered off, auto-on TV Timer is set. Normal operation. TV can be turned on at any time. |
| Green – LED Fast Blinking | TV just powered off and lamp is cooling. Sixty seconds after turning off TV, LED will start to blink. TV can be turned back on before blinking starts or after blinking stops, but not while the indicator is blinking. Normal operation. |
| Amber – LED Steady On | TV is too hot. The TV will shut off if it overheats. |
| Amber – LED Slow Blinking | Lamp access door is not secure or no lamp installed. TV will not operate until lamp access door is secured. |
| Red – LED Steady On | Lamp failure. Replace the lamp. |
| Red and Amber – LED Slow Blinking | TV may require service. Hold power button on front panel for 10 seconds to reset TV. If LED continues to flash red and amber after reset, turn off the TV and unplug it from the AC power source. Wait one minute and then plug the set back in. |
Mitsubishi TV Troubleshooting
| Symptom | Remarks |
|---|---|
| A fan is running even while the TV is powered off. | The room is too warm. When the TV is off, internal components continue to draw power and must be cooled by the fan. |
| The TV remote control does not work. | -Check that the batteries are fresh and installed correctly. -Be no more than 20 feet from the TV when using the remote control. -Reset the remote control. |
| When I try to use the remote control, the POWER key blinks five times. | Replace the batteries |
| TV does not respond to the remote control or to control-panel buttons and TV will not power on or off | -Unplug the AC power cord for 10 seconds. -Press and hold the POWER button on the control panel to perform system reset. |
| When a device is selected from the inputs menu, the screen is blue or black or the screen saver appeared (no signal source) | -Make sure the selected device is turned on. -Begin play of the device. |
| Rating restrictions are not working. | Open the Locks menu and: Verify that the ratings locks are active. Rating restrictions apply only to content on the antenna input. |
| TV takes an excessively long time to power on | When powered on, the TV needs time to boot up, just as a computer does. Also, the TV’s lamp requires a few moments to heat up to full brightness. |
| You cannot program the TV to turn on automatically (Timer function) | -The TV may be locked. -The clock may not be set. |
| TV will not power off | Press the POWER button on the control panel for ten seconds to perform System Reset. |
| Picture does not look like a high-definition picture. | Not all signals are high-definition signals. To receive high-definition programming from your cable or satellite provider, you must subscribe to the provider’s high-definition service. Some over-the-air broadcasts are in high-defi nition and can be received with a high-quality antenna suited to your location. |
| TV has sound but no picture | -Check that all video inputs are plugged in firmly. -Press and hold the POWER button on the control panel for ten seconds to perform System Reset. |
| Picture has become dimmer | -The lamp is nearing the end of its life. Order a new lamp. -Adjust picture brightness and contrast to maximum levels. |
| Picture from an HDMI input is noisy (poor quality). | Upgrade a Category 1 (unmarked) HDMI cable to a high-speed HDMI cable. |
| The image from a computer appears distorted when viewed on the TV. | Normal TV operation. The TV does not correct distortion in the picture from a computer because the correction process may cut off the edges of the image. The picture shape may be wrong for the image. Press FORMAT to change. |
| The sound does not match the screen picture. | The TV’s Sound > Analog Listen To setting may be set to SAP (analog program from the antenna input). |
| The sound from my A/V receiver does not match the screen picture (I should hear the correct audio from my A/V receiver). | Check that DIGITAL AUDIO OUTPUT on TV’s main panel is connected to the A/V receiver. Without this connection, devices connected only to the TV (and not the A/V receiver) can be heard only from the TV speakers. Note that this includes the ANT input and any device sending audio to the TV only. |