PlayStation Error Codes PS3 PS4 PS5 This anonymous error code appears on PlayStation consoles on a frequent basis, along with the phrase “An problem has occurred.” This problem usually shows when you first boot up your PS , when you try to login in to your PSN profile, or when you are configuring any of your settings. To completely repair this problem, use some of the techniques listed below.
PlayStation Error Code PS3 PS4 PS5 Solutions
PlayStation error codes for common delivery errors are listed below:
| Error Codes | Solution |
|---|---|
| NW-31201-7 | Could not connect to the network |
| WV-33899-2 | Could not connect to PlayStation Network (“PSN”) |
| E-8200002E | The credit card on file is not valid |
| WC-40349-0 | The credit card on file is not valid |
| CE-33987-0 | Internet connection test error |
| NW-31374-8 | Connection timed out |
| E-82000113 | Cannot redeem the voucher code |
| WC-40360-3 | Cannot redeem the voucher code |
| E-8200013A | Can’t Access PSN Server |
| NP-37667-9 | The Share Play connection was lost because the network connection became unstable. |
| E-82000171 | Credit card on file is invalid |
| CE-35340-5 | This service may be under maintenance. Please wait a short while before attempting to access the service again. |
| E-82000102 | Issue adding funds to a sub account |
| NP-31952-0 | Network connection has timed out. |
| CE-30774-1 | Cannot update |
| NP-38497-1 | Network connection during Share Play may be affected because your network speed (Upload) is only between 2 – 5 Mbps. We recommend you to improve your network speed. |
| CE-35287-5 | Cannot connect to the server |
| SU-35931-1 | Update data of system software is partially corrupted |
| CE-35486-6 | The system cannot read the disc. The disc format may be unsupported, or the disc may be corrupted. |
| CE-30784-2 | PS4 failed to detect USB device |
| CE-34632-8 | Content unavailable |
| E-82000050 | The address on file may be invalid, or an unexpected error occurred during server communication. |
| CE-33945-4 | Connection to server failed |
| CE-35489-9 | The region code of this DVD or Blu-ray Disc is not supported on this PlayStation 4 system due to regional restrictions of DVD and Blu-ray Discs. |
| CE-34861-2 | A network error has occurred. |
| E-82000134 | This product or content is not available for your account’s country/region. |
| E-82000168 | Cannot connect to the PlayStation Network. |
| CE-34544-0 | The database is likely to be partially corrupted as required information to start the application cannot be found. |
| E-8200002A | Credit or debit card information is invalid |
| WC-40345-6 | Credit or debit card information is invalid |
| NW-31253-4 | A network error occurred. Response from DNS server is delayed or unstable. |
| E-82000138 | Failed to add funds to wallet using a voucher or PSN card |
| NW-31250-1 | Internal server error. An error has occurred when connecting to the server. |
| CE-30005-8 | Error occurred while accessing the Hard Disk Drive (“HDD”) or Blu-ray / DVD Drive. |
| NW-31205-1 | Network connection is unstable or too weak to reach the PSN server. |
| CE-33986-9 | Internet connection test error |
| E-82000028 | The credit or debit card information stored on your Sony Entertainment Network account is invalid. |
| CE-34335-8 | No Hard Disk Drive detected in your PS4 |
| E-8200012C | Credit or debit card information is invalid |
| CE-35406-8 | The PS Vita could not be linked to the PS4 System for Remote Play as the accounts on the systems are not the same. |
| NW-31247-7 | Network connection has timed out. |
| NP-31739-3 | Download of latest update file is still ongoing. You need to install this update file to use the feature. |
| WS-36812-0 | Unable to join a party. |
| CE-33676-5 | The item is corrupted, or cannot be detected by the system. |
| CE-34878-0 | An error has occurred with the application. |
| WC-40383-8 | Could not connect to the server (HTTP 503 error). |
| CE-33991-5 | Could not connect to the network |
| SU-30696-4 | Failed to update the System Software. The update file may be corrupted. |
| WS-37337-3 | This PSN account has been temporarily suspended |
| WS-37368-7 | This PSN account has been banned |
| NW-31294-9 | Connection timed out as the wireless connection experiencing instability |
| WS-37313-7 | Failed to upload the video to YouTube |
| NP-37668-0 | You cannot join Share Play because the network connection speed is poor, or the network connection is unstable. |
| CE-35327-0 | Unable to connect to the server. Server is likely to be temporarily busy. |
| NP-31730-4 | You are signed out of PSN. |
| NP-38496-0 | Unable to start Share Play because the speed of your network (Upload) is lower than 2Mbps. We recommend you to improve your network speed. |
| CE-36244-9 | The Download has been suspended. Downloaded content is likely corrupted. |
| CE-33191-7 | Please insert the correct disc into the PlayStation 4 system. |
| NP-32062-3 | Data on the system may be corrupted |
| NW-31246-6 | DNS settings are invalid. |
| NW-31456-9 | Connection error |
| CE-32889-0 | Error occurred in game or application |
| CE-34788-0 | This update file cannot be used |
| NP-34993-8 | Cannot connect to the server |
| CE-36329-3 | An error has occurred with system software |
| CE-34305-5 | Failed to read information from HDD |
| CE-37732-2 | The downloaded file was not installed to the system properly.It is likely that the data has been corrupted during the download process. |
| CE-33992-6 | Internet connection test error. |
| CE-35918-6 | Could not read the disc |
| NP-35000-8 | PSN is undergoing maintenance. |
| E-8200012F | The voucher code you entered is not valid. |
| WS-37501-6 | Internal server error. An error has occurred when connecting to the server. |
| WV-33907-2 | Could not connect to the server within the time limit. Connection may be busy or temporarily unstable. |
| E-82000133 | The voucher code you have entered is already expired or has not become available yet. |
| WC-40375-9 | The voucher code you have entered is already expired or has not become available yet. |
| CE-36275-3 | Unable to post a comment on a broadcast. |
| 80022D90 | The PS3 system was unable to initialise trophy data at start-up. |
| 80022305 | There was a problem with the PS3 system or with the software you are attempting to access. |
| 80004005 | There is an issue with Media Go. |
| 8002231D | The PS3 system was unable to connect to the network server. This may be caused by a slow Internet connection or congestion on the Internet. |
| 80022322 | The PS3 system was unable to connect to the network server. This may be caused by a slow Internet connection or congestion on the Internet. |
| 80010005 | The PS3 system was unable to play a demo downloaded from PlayStation Store. |
| 8002233A | There was a problem when trying to connect to the Internet. This may be due to congestion on the Internet. |
| 8002233C | The network connection timed out when trying to connect to the Internet. This may be caused by congestion on the Internet. |
| 80010006 | There was a problem accessing the file. This may occur when the system shuts down while attempting to save or access a file. |
| 80010009 | The wrong pass key was entered when attempting to pair a Bluetooth device with the PS3 system. |
| 800223D4 | The PS3 system was unable to connect to the network server. This may be caused by a slow Internet connection or congestion on the Internet. |
| 8002291A | PlayStation error code description: The PS3 system was unable to read the Blu-ray Disc. |
| 8001000A | The PS3 system was unable to finish transferring data to an external storage device such as a USB storage device, external hard drive or flash media. |
| 80022B11 | There was a problem with the PS3 system or with the software you are attempting to access. |
| 80022B15 | The room you are attempting to enter no longer exists. |
| 8001000B | Unable to access the data from a device (i.e. internal hard disk drive, external USB drive, etc.) |
| 80022B19 | The room you are trying to enter has reached the maximum number of users allowed. |
| 80010017 | The PS3 system wasn’t able to load the game or game data. |
| 80022B90 | There was a problem establishing an online connection. |
| 80022F0A | There was a problem connecting to the PlayStation Network server. |
| 80022D03 | There was a problem syncing your trophies on PlayStation Network. |
| 8001002A | There was a problem with the file system. |
| 80022D05 | Trophy data is incorrect or may have been corrupted. |
| 80022F12 | The PS3 or PSP system was unable to activate or to download, copy or move video content. |
| 8001002B | The PS3 system was unable to access data on an external storage device such as a USB storage device, external hard drive or flash media. |
| 80022D11 | The PS3 system was unable to sync trophy data with your Sony Entertainment Network account. |
| 8001002F | The PS3 system was unable to access data on an external storage device because the device was removed. |
| 80023300 | The PS3 system was unable to download a game from PlayStation Network. |
| 80010036 | There was a problem with the PS3 system’s Hard Disk Drive (HDD). |
| 80010038 | The PS3 system wasn’t able to load the game or game data. |
| 80010201 | There was a problem connecting to the Internet. This is a temporary issue and should be resolved shortly. |
| 8001050F | There is a problem with the PS3 system. |
| 80010513 | The PS3 system database has been corrupted or there is a problem with the internal flash memory. |
| 80010514 | The PS3 system was unable to read the current disc. |
| 80010516 | The PS3 system was unable to read the disc. This may be caused by a damaged or dirty disc. |
| 8001051B | Data stored on the PS3 system is corrupt. |
| 80020148 | The PSP system was unable to read the Universal Media Disc or downloaded content. |
| 80022D1A | Trophy data is incorrect or may have been corrupted. |
| 80022090 | There was a problem with the printer power. |
| 80022D27 | Trophy data is incorrect or may have been corrupted. |
| 80023507 | The PS3 or PSP system was unable to activate or to download, copy or move video content. |
| 80022D64 | The PS3 system was unable to connect to PlayStation Network because you are not currently signed in. |
| 80022D68 | The PS3 system was unable to sync trophy data with the PlayStation Network server. |
| 80022D7C | There was a problem with your Internet connection or with the download of content from PlayStation Network. |
| 80022D86 | The trophy data has been corrupted. |
| 800236CC | The PS3 system was unable to download the video content from PlayStation Network. |
| 80024611 | A network error has occurred during data transfer. |
| 800283E4 | The operation could not be completed due to low network memory. |
| 800283E7 | The backup data is corrupted. |
| 800283EB | The external storage media may be damaged. |
| 8002997F | The PlayStation 3 system is having issues reading the Blu-ray Disc. |
| 80028510 | The content you are attempting to access cannot be found. |
| 80029986 | The PlayStation 3 system is having issues reading the Blu-ray Disc. |
| 80028801 | There was a problem playing the selected content. |
| 8002888C | File data may be corrupted. |
| 80022F16 | There was a problem with your Internet connection or with the download of content from PlayStation Network. |
| 80029988 | The PlayStation 3 system is having issues reading the Blu-ray Disc. |
| 8002888F | The PS3 system has not been activated to your Sony Entertainment Network account. |
| 800288BF | The file that you are attempting to play is not supported by the PS3 system. |
| 800299A1 | The PlayStation 3 system is unable to read the disc. This may be caused by inserting a disc that is not supported by the PS3 system. |
| 80022F2C | The PS3 system was unable to confirm the video licence. |
| 800299AE | There was a problem with the Blu-ray Disc drive. |
| 800288C0 | The file that you are attempting to play is not supported by the PS3 system. |
| 800299D0 | There was an unexpected error with the PlayStation 3 system. |
| 800288C1 | The file that you are attempting to play is not supported by the PS3 system. |
| 80022F2E | There was a problem connecting to the PlayStation Network server. |
| 800288CD | The PS3 system was unable to find the content you are attempting to access. |
| 80023016 | The PS3 system was unable to connect to PlayStation Network. |
| 800288D8 | There was a problem when trying to connect to the Internet. This may be due to congestion on the Internet. |
| 800299D8 | There was an unexpected error with the PlayStation 3 system. |
| 80028903 | Your message was sent to multiple users but could not be delivered to some of them. |
| 80023017 | Unable to connect to PlayStation Network or play an online game. |
| 80028907 | Your message was sent to multiple players but could not be delivered to some of them. |
| 80029C41 | There may be an issue with the hard disk drive that means you cannot update the system software. |
| 80029C44 | There may be an issue with the hard disk drive that means you cannot update the system software. |
| 80028909 | You are trying to join an invitation-only game to which you do not have access. |
| 80023092 | The PS3 system was unable to connect to PlayStation Network. |
| 80029C55 | The PS3 system is unable to read the system software update file on a game disc or an external media device, such as a USB drive or a Memory Stick Duo. |
| 8002F878 | There was a problem reading the update file. |
| 80023102 | Unable to connect to PlayStation Network. |
| 80029C68 | The PS3 system is unable to read the system software update file on a game disc or an external media device, such as a USB drive or a Memory Stick Duo. |
| 8002F87C | Failed to install new system software due to data corruption. |
| 8002F88C | System update error; there may be a problem with the hard disk drive. |
| 80029C77 | The PS3 system is unable to start the system update. This may be caused by issues with the hard disk drive. |
| 80029C78 | There was an issue trying to install the system software update on the PlayStation 3 system. |
| 8002A10E | The PlayStation 3 system failed to connect to the trophy data server. |
| 8002A10F | The PlayStation 3 system timed out when connecting to the network server. This may be caused by congestion with your Internet connection or PlayStation Network being down for maintenance. |
| 8002A1A4 | In order to proceed, you will need to sign in to your Sony Entertainment Network account. |
| 80023103 | The PS3 system was unable to connect to PlayStation Network. |
| 8002A200 | You may receive a message stating that PlayStation Network is closed. This may be due to maintenance on PlayStation Network or an issue with your account. |
| 8002F8DC | Cannot update the system software because there is an issue with the hard disk drive. |
| 8002F991 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F994 | The PS3 system is encountering an issue when trying to update the system software. |
| 80023105 | Connection to the PlayStation Network server has timed out. This can occur when the PS3 system is left idle for a long time. |
| 8002A201 | This may be due to maintenance on PlayStation Network or congestion with your Internet connection. This does not mean your Sony Entertainment Network account has been suspended. |
| 8002F997 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F99A | There was a problem reading the update file. |
| 80023110 | There is an issue connecting to PlayStation Network. |
| 8002F99D | The system software update data has been corrupted. |
| 80023111 | A server error has occurred. |
| 80030001 | The PlayStation 3 system encountered an error which may have been caused by either a lack of enough memory or system file corruption. |
| 80030400 | The system is having problems locating files. |
| 8002311A | There was a problem with the PlayStation Store content. |
| 8002A220 | There was an issue with your Sony Entertainment Network account. |
| 80030408 | File System Error. |
| 80023123 | There was a problem with your PlayStation Store shopping cart. |
| 8002A221 | This is generally caused by an incorrect Sign-in ID (email address) or password. |
| 8003041C | There could be some problems with the PS3 database |
| 80030420 | File System Error |
| 8002A227 | Your Sony Entertainment Network account has been banned for violating the PlayStation Network Terms of Service and User Agreement. |
| 8002314A | PlayStation Network server data may be corrupted. |
| 8002890E | The Online ID you are trying to add is already on your Friends list. |
| 80030501 | File System Error |
| 8002A230 | Your Sony Entertainment Network account has been deleted from the system. |
| 80030504 | File System Error |
| 8002890F | You are attempting to add yourself to your own Friends list. |
| 80023156 | You have exceeded the maximum allowed number of attempts for a specific action. |
| 80030514 | File System Error |
| 8002A231 | Your Sony Entertainment Network account has been suspended due to violations of the Terms of Service and User Agreement. |
| 80028913 | You cannot send a friend request to a person to whom you have already sent a request. |
| 80023158 | There was a problem accessing your Sony Entertainment Network account and additional information may be required. |
| 8002A232 | In order to continue using PlayStation Network, you will need to sign back in and accept the Terms of Service and User Agreement. |
| 8002315A | You have reached the maximum number of Sony Entertainment Network accounts that can be associated with this credit card. |
| 80028917 | The requested operation could not be performed because you are not signed in to PlayStation Network. |
| 8002A242 | In order to continue using PlayStation Network, you will need to sign in and accept the Terms of Service and User Agreement. |
| 80028918 | There is not enough free space on the PS3 Hard Disk Drive (HDD) to store message logs. Messages will not be sent. |
| 8002A303 | The online ID that you are attempting to use is already signed in to PlayStation Network. |
| 8002A308 | Cannot sign-in or network connection is terminated suddenly during sign-in. |
| 80028A05 | You are attempting to add yourself to your block list. |
| 8002A335 | The PS3 system was unable to connect to the network server. |
| 8002A34A | The maximum number of people who can be added as friends has been reached. |
| 8002A401 | The PlayStation 3 system is having an issue playing the game. This could be a problem with the game attempting to access PlayStation Network. |
| 8002A402 | Unable to access PlayStation Network or connect to an online game. This may be due to maintenance on PlayStation Network or temporary congestion with your Internet |
| 8002A40B | The text that has been entered contains inappropriate words which are not allowed. |
| 8002A40C | The Sony Entertainment Network account you are using has been banned from using the score ranking system for the game you are playing. |
| 8002A40E | The attached file you are trying to access has been deleted from the server. |
| 8002A418 | Unable to retrieve ranking data from the server. This may be caused either by there being no ranking data or because the ranking data having been lost. |
| 8002A41B | The Online ID that was entered when sending messages, game data, game invitations or friend registration requests does not exist. |
| 8002A428 | There was an issue uploading the ranking data to the server; this may be due to too much data being uploaded. |
| 8002A4A4 | The score ranking for the game you are playing has been discontinued. |
| 8002A4A5 | The score ranking for the game you are playing is not available at this time as it is undergoing maintenance. |
| 8002A4A6 | There was an issue when trying to connect to the game server. |
| 80028A06 | The Online ID you are trying to add is already on your block list. |
| 8002A521 | A network error occurred when trying to connect online. |
| 80028A07 | If a user is on your PlayStation Network Friends list, you cannot add the same user to your block list. |
| 8002A524 | There was an issue with low system memory. |
| 80028A09 | You have reached the maximum number of people that you can add to your PlayStation Network block list. |
| 80028A11 | There is not enough free space on the PS3 Hard Disk Drive (HDD) to perform the requested operation. |
| 80028A12 | The PlayStation Network server has not finished registration and any new additions to the block list will not be implemented. |
| 80028C0D | To sign in to PlayStation Network you will need to download and install the latest system software update. |
| 80028E01 | The PS3 system was unable to connect to PlayStation Network. This may occur when PlayStation Network is undergoing maintenance or because of congestion on the Internet. |
| 80028E02 | There was a problem connecting to your Internet Service Provider. This generally occurs if your Internet Service Provider requires you to sign in with a username and password. |
| 8002A535 | The PlayStation 3 system is having an issue attempting to access PlayStation Network. |
| 80028E06 | There was a problem connecting to your Internet Service Provider. This generally occurs if your Internet Service Provider requires you to sign in with a username and password. |
| 8002A548 | The PlayStation 3 system is having an issue attempting to access PlayStation Network. |
| 80028EA1 | The PS3 system was unable to check the system software update data due to low memory. |
| 8002A5FF | A network error occurred when trying to connect online. |
| 80028EA4 | The latest system software update has already been installed on the PS3 system. |
| 80028EA5 | Generally an issue connecting online which may be due to temporary congestion with your Internet service or with the Internet connection. |
| 8002A705 | There is an issue connecting to PlayStation Network. |
| 80028EA6 | There was a problem downloading the system software update because the proxy server setting is on. |
| 80028EA8 | The PS3 system was unable to connect to the Internet due to PlayStation Network maintenance or because the local network requires a separate sign-in (i.e. a hotel network). |
| 8002A709 | There is an issue connecting to PlayStation Network. |
| 8002A70B | The room you are trying to join no longer exists. |
| 8002A711 | No other users can join the room because it has reached the maximum amount of users. |
| 8002A71B | The maximum number of rooms for the lobby has been reached. |
| 8002A71C | No players could be found for the match you tried to create |
| 80028ED4 | The Internet settings are not correct or you are attempting to connect to an incorrect DNS server or proxy server. |
| 8002A722 | There is an issue connecting to PlayStation Network. |
| 80028ED6 | There was a problem connecting to the patch server. |
| 8002A724 | A room matching the specified search conditions does not exist. |
| 8002A740 | Matching service for the game you are playing is no longer available. |
| 8002A741 | Matching service for the game you are playing is undergoing maintenance. |
| 8002A742 | Matching server has temporarily exceeded its limit at this time. |
| 8002A743 | The Sony Entertainment Network account you are using has been banned from using the matching service for the game you are playing. |
| 8002A746 | The room you are trying to join no longer exists. |
| 8003051E | The PlayStation 3 system encountered an error which may have been caused by either a lack of enough memory or system file corruption. |
| 80030523 | File System Error. |
| 80031208 | The disc has not loaded properly. |
| 80031606 | User repeatedly receives the message “An error has occurred. You have been signed out of PlayStation Network” and cannot sign in to PlayStation Network. |
| 80032013 | The PlayStation 3 system encountered an error when trying to access the file. |
| 80032014 | There was a problem with the file system. |
| 8004E08B | There is an issue with Media Go. |
| 80070002 | There is an issue with Media Go. |
| 80070422 | There is an issue with Media Go. |
| 8010850F | The content is protected by DRM and the PSP system is not activated. |
| 80108D50 | Camera may not be connected to PSP correctly. |
| 8002A74D | The maximum number of rooms for the lobby has been reached. |
| 8002A90C | You are attempting to use data that is not compatible with this game. |
| 8002AA01 | There may be a problem with the game. |
| 80109D80 | The PS3 system or PSP system cannot be activated. |
| 8010A12E | There was an issue with the PlayStation Store servers. This may cause a download from PlayStation Store to fail. |
| 80110104 | This is a timing out error with a Bluetooth device. |
| 80130128 | There was a problem with the network. |
| 8013013D | The PlayStation 3 system timed out when trying to access the Internet. This happens when the PS3 system takes longer then 10 seconds to connect to the Internet. |
| 8002AA08 | When attempting to connect to PlayStation Network, an error occurred. This may be due to an issue connecting via a Wireless connection. |
| 8002AA0D | You are trying to sign in to PlayStation Network using a User that already has another Sony Entertainment Network account linked to it. |
| 8002AD0C | There was a problem with low network memory. |
| 8002AD22 | The PlayStation 3 system is having an issue attempting to access PlayStation Network. |
| 8002AD23 | The PlayStation 3 system is having an issue attempting to access PlayStation Network. |
| 8002AD25 | The PlayStation 3 system is having an issue attempting to access PlayStation Network. |
| 8002AD36 | Connection to the PlayStation Network server was reset. This may be due to temporary congestion with your Internet service or, if you are using a Wireless connection, the signal strength may be weak. |
| 8002AD3D | The PS3 system was unable to connect to the network server. The network may be temporarily unstable. |
| 8002AE05 | The Sony Entertainment Network account you are attempting to use has already been linked to another User name on PlayStation 3. |
| 8002AE06 | Cannot sign in to PlayStation Network because the system software version is too old. |
| 8002AE16 | Generally an issue connecting online which may be due to temporary congestion with your Internet service or with the Internet connection. |
| 8002AE17 | Generally an issue connecting online which may be due to temporary congestion with your Internet service or with the Internet connection. |
| 8002AEID | The PlayStation 3 system is having an issue attempting to access PlayStation Network. |
| 80028F08 | The PS3 system was unable to detect the content you are trying to access. |
| 80028F10 | There was a problem outputting the video for a game on a Standard Definition television. |
| 80028F17 | The PS3 system was unable to detect the PS one or PS2 game disc. |
| 80028F22 | The PS3 system has detected a disc that is different from the game currently being played. This may happen if you change the game disc whilst it is loading. |
| 80028F50 | The PS3 system was unable to detect the content you are trying to access. This may occur if you eject the game disc when a game is trying to update. |
| 80029012 | Unable to access the Internet. This is caused by congestion on the Internet. |
| 80029020 | The PS3 system timed out when trying to connect to the Internet. If you are using a wireless connection, the PS3 system was unable to detect the access point. |
| 8013013E | This error occurs when WPA security is enabled either on the PS3 system or on the Wireless access point (router) and WPA security isn’t enabled on the other device. |
| 80029023 | The PS3 system was unable to connect to the Internet because the WEP/WPA encryption key is incorrect. |
| 80029024 | The PS3 system wasn’t able to connect to the Internet. |
| 80130143 | There was a problem with the AOSS setting. |
| 800290A1 | There was a problem connecting to the network. |
| 80130181 | The Internet Connection setting on the PlayStation 3 system is disabled. |
| 80130182 | No Internet service was detected by the PlayStation 3 system. |
| 800290B7 | There was a problem connecting to the network with the AOSS setting. |
| 80130183 | This occurs when a game or the system is trying to access PlayStation Network and you are not signed in to your Sony Entertainment Network account. |
| 80130184 | This occurs when a game or the system is trying to access PlayStation Network and the user does not have a Sony Entertainment Network account linked to it. |
| 80130186 | A network cable is not connected correctly. |
| 800290B8 | There was a problem connecting to the network with the AOSS setting. |
| 80029105 | The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure. |
| 80130203 | When connecting online, the connection timed out. This could be caused by temporary congestion with your Internet service or an issue with your network set up. |
| 80029135 | There was a problem with the PS3 system writing data to the external storage media. |
| 8013030F | The PlayStation 3 system was unable to detect the Wireless access point. |
| 80029207 | The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure. |
| 80130310 | The PlayStation 3 system was unable to detect the Wireless access point. |
| 8002AF01 | A network error occurred when trying to connect online. |
| 80029209 | The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure. |
| 8013031A | Error occurred between the Wireless router and the PS3 system. |
| 8002AFFF | A network error occurred when trying to connect online. |
| 8013031B | The user’s access point is not fixed for WPA. |
| 8002920A | The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure. |
| 8002B403 | There was a problem saving game data. |
| 80130409 | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 8002920D | The game data is corrupted and cannot be accessed by the PS3 system. This may be caused by using the wrong shutdown procedure. |
| 8013040A | There was no response from the Internet Service Provider’s PPPoE server. |
| 8002B603 | Unable to access the file because it has become corrupted. |
| 8013040B | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 80029513 | There was a problem determining whether the PS3 system is authorised to play the PlayStation Network content. |
| 8013040D | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 8002B711 | Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings. |
| 80029514 | The PS3 system is not activated. You must activate the PS3 system in order to access the content. |
| 8013040F | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 80029519 | The PS3 system’s file system is corrupted. |
| 80130411 | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 8002B712 | Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings. |
| 80029521 | The PS3 system is trying to access the PSP system via a USB connection but there is no USB cable connecting the two systems. |
| 80130412 | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 8002B713 | Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings. |
| 80130413 | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 80029522 | There are too many PSP systems connected to the PlayStation 3 system when trying to transfer content. |
| 8002B714 | Unable to use video chat with another PlayStation Network user due to wrong Internet connection settings. |
| 80130414 | There was an error from the Internet Service Provider when trying to validate the PPPoE user name and password. |
| 80029526 | The PSP system that you are trying to download content to is activated with another Sony Entertainment Network account. |
| 8002F002 | There was a problem updating the system software. |
| 80130501 | DHCP communication error with the Internet service |
| 8002F020 | The system software update data has been corrupted. |
| 80130502 | No DHCP server was detected, either from the Internet Service Provider or from your router. |
| 80130503 | DHCP communication error with the Internet service |
| 80130504 | There was a problem certifying video content via Digital Living Network Alliance (DLNA). |
| 8002F02B | The system software update data has been corrupted. |
| 80029527 | The PSP system needs to be updated to the latest system software in order to download PlayStation Store content. |
| 80130505 | DHCP communication error with the Internet service |
| 8002F02D | The system software update data has been corrupted. |
| 80029563 | This is a download error. |
| 80029564 | Unable to install content that was purchased from PlayStation Store. |
| 80029750 | You already have two PSP systems activated with your Sony Entertainment Network account. You may not exceed two PSP systems activated to one Sony Entertainment Network account. |
| 80130804 | There is a possibility that there is a problem with your Wireless device. |
| 80029752 | The content you are trying to access cannot be accessed on multiple PS3 systems at the same time. |
| 80410410 | Cannot sign in to PlayStation Network or browse the Internet |
| 80029780 | You have reached the maximum number of downloads for an unactivated system. This will not affect systems that are already activated on your Sony Entertainment Network account. |
| 80410418 | This is an issue with System Settings. |
| 80029903 | The PlayStation 3 system could not read the disc. |
| 8002F07C | System Update error; there may be problem with the hard disk drive. |
| 80410A0B | There is an issue with the PS3 system. |
| 80029906 | The PlayStation 3 system cannot read the copyright protection of the Blu-ray Disc. |
| 8002F087 | The PS3 system is encountering an issue when trying to update the system software. |
| 80029940 | The PlayStation 3 system cannot read a disc. |
| 8002F08C | Cannot update the system software. |
| 80431021 | Network error during HTTP transmission. |
| 80029945 | The PlayStation 3 system was not able to detect the Blu-ray Disc. |
| 80431063 | Network error during HTTP transmission. |
| 8002F0A7 | The PS3 system is encountering an issue when trying to update the system software. |
| 80431064 | Network connection is unstable or terminated. |
| 8002F0C1 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002996E | The PlayStation 3 system is having issues reading the Blu-ray Disc. |
| 8002F142 | There was a problem updating the system software. |
| 80550420 | The user’s Sony Entertainment Network account may be incorrect or does not exist. |
| 8002F147 | The PS3 system is encountering an issue when trying to update the system software. |
| 80550F17 | Unable to connect to the PlayStation Network or play an online game. |
| 8055105A | You have reached the maximum number of Sony Entertainment Network accounts that can be associated with this credit card. |
| 80029941 | The PlayStation 3 system could not read the disc as it is not supported. |
| 8002F149 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F14A | There was a problem updating the system software. |
| 80710001 | There was a problem with this game. |
| 80029946 | The PlayStation 3 system could not read the disc as it is not supported. |
| 8002F155 | Flash memory may be corrupted. |
| 8002995C | The PlayStation 3 system is having issues writing to the hard disk drive. |
| 8002F157 | The system software update data has been corrupted. |
| 8002F165 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F174 | There was a problem updating the system software. |
| 8002F176 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F19D | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F1B0 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F1B3 | The PS3 system is encountering an issue when trying to update the system software. |
| 80710A06 | The PlayStation 3 system encountered an issue. |
| 8071053B | There was a problem connecting to the http server. |
| 80710B23 | Cannot connect to the Internet due to network server timing out. |
| 8071053C | Cannot connect to the Internet due to network server timing out. |
| 8002F1C1 | The PS3 system is encountering an issue when trying to update the system software. |
| 80710B36 | There was an issue connecting to the server. |
| 80710B3C | Cannot connect to the Internet due to network server timing out. |
| 8071053D | There is an issue connecting to PlayStation Network. |
| 80710C23 | Cannot connect to the Internet due to network server timing out. |
| 80710C3C | Cannot connect to the Internet due to network server timing out. |
| 8002F1F0 | There was a problem with the PS3 system’s wireless area network (WLAN) and/or Bluetooth functionality. |
| 80710D23 | Cannot connect to the Internet due to network server timing out. |
| 80710D3C | Cannot connect to the Internet due to network server timing out. |
| 80711005 | The URL (website address) that you are trying to access contains invalid characters. |
| 8002F1F9 | There was a problem updating the system software. |
| 80710623 | Cannot connect to the Internet due to network server timing out. |
| 8071063C | Cannot connect to the Internet due to network server timing out. |
| 8002F220 | There was a problem restoring or updating the PS3 system from Safe Mode. |
| 80710723 | Timeout when attempting to connect to the network server due to a slow connection or high traffic from your Internet Service Provider. |
| 8002F22F | There is an issue with the PS3 hard disk drive. |
| 80710737 | There was a problem with low network memory. |
| 8071073C | Cannot connect to the Internet due to network server timing out. |
| 80710823 | Cannot connect to the Internet due to network server timing out. |
| 8071083C | Cannot connect to the Internet due to network server timing out. |
| 80710003 | There is an issue connecting to PlayStation Network. |
| 80710009 | There was a problem with this game. |
| 80710016 | There was a problem connecting to the network. |
| 80710018 | Cannot access the server, browse a website, sign in and so on. |
| 8002F281 | There is an issue with the PS3 hard disk drive. |
| 80710021 | There was a problem connecting to your Internet Service Provider. This generally occurs if your Internet Service Provider requires you to sign in with a username an |
| 80710028 | The PS3 system was unable to connect to the Digital Living Network Alliance (DLNA) Media Server. |
| 80710091 | The PS3 system was unable to connect to the Digital Living Network Alliance (DLNA) Media Server. |
| 80710092 | Cannot connect to the Internet or to PlayStation Network, for example signing in, accessing account settings, trying to connect to a game online, accessing or purch |
| 80710101 | Cannot connect to the Internet or failed to load a website when browsing on the Internet Browser. |
| 80710102 | Cannot connect to the Internet. |
| 80710103 | Cannot connect to the Internet due to network server timing out. |
| 80711008 | The network is busy or unstable. |
| 8802F14E | There may be problems either with the flash memory or the hard disk drive. |
| 8002F282 | There was a problem restoring or updating the PS3 system from Safe Mode. |
| 8002F285 | There was a problem restoring or updating the PS3 system from Safe Mode. |
| 8002F2BF | There was a problem restoring or updating the PS3 system from Safe Mode. |
| 8002F310 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F314 | The PS3 system timed out during the system software update. |
| 8002F318 | The PS3 system is encountering an issue when trying to update the system software. |
| 8002F842 | Cannot update the system software because there is an issue with the hard disk drive. |
| 80710104 | Cannot connect to Internet, sign in, browse a website, update system software and so on. |
| 807101FF | Issues connecting to the host name of the PS3 system when connecting online. |
| 80710202 | This message may be displayed if you try to disconnect from the network when you are already disconnected. |
| 80710223 | This message may be displayed when you attempt to disconnect from the network. |
| 8071040C | There was an issue with the low network memory. |
| 80710437 | The operation could not be completed due to low network memory. |
| 80710504 | Cannot connect to the server. |
| 80710523 | Cannot connect to the Internet due to network server timing out. |
| 80710534 | The PS3 system was unable to connect to the http server. |
| CE-37700-7 | The download has been cancelled as the content is not available on the PlayStation Store. |
| WC-40372-6 | The voucher code you have entered is invalid or has not become available yet. |
| CE-33126-5 | Cannot continue broadcasting. Texts or the settings associated with this channel may not be valid. |
| CE-33319-9 | Cannot upload the video/screenshot as you have reached to the service limit. |
| WC-40371-5 | The voucher code you entered is not valid. |
| WC-40355-7 | Issue adding funds to a sub account |
| WV-33898-1 | Could not connect to server or open a webpage on the browser. |
| WS-37504-9 | PlayStation Network service is under maintenance. |
| E-82000002 | Cannot connect to PSN server. |
| NP-34994-9 | An error has occurred in the Party application. |
| CE-32921-7 | The system cannot read the disc. |
| CE-38612-0 | Application data on hard disk drive is likely to be partially corrupted. |
| E-80558337 | PlayStation 4 cannot recognize the content properly. The registration information of the content might be incorrect. |
| WS-36782-6 | Friend request cannot be sent. |
| NW-31453-6 | Delayed server response |
| E-82000130 | The voucher code you have entered is invalid or has not become available yet. |
| WC-40382-7 | Credit card on file is invalid. |
| NW-31194-8 | Could not connect to the network. |
| WC-40330-0 | Timeout error |
| NP-31952-0 | Network connection has timed out. Your network connection is likely to be unstable or not strong enough. |
| NP-31928-3 | Could not connect to the network. |
| NP-34924-2 | Cannot check the latest update for this application. The network connection may be unstable. |
| WC-40377-1 | Failed to add funds to wallet using a voucher or PSN card. |
| WC-40343-4 | The credit or debit card information stored on your Sony Entertainment Network (SEN) account is invalid. |
| WC-40378-2 | Rate limit exceeded. |
| E-820001F7 | Could not connect to the server (HTTP 503 error). |
| NP-33318-8 | The Share Play connection was lost because the network connection became unstable. |
| CE-32951-0 | Network connection problem occurred. |
| CE-32937-4 | Failed to download data. |
| CE-38702-0 | Unable to acquire information from the server. You might experience network or Internet connection issues. |
| NP-31735-9 | Cannot play this feature because of age restriction. |
| NW-31254-5 | Network error occurred. Response from DNS server is delayed or unstable. |
| CE-34867-8 | Other disc inserted. |
| CE-33937-5 | Cannot use the content. To use the content, purchase it from PlayStation®Store. |
| WC-40365-8 | Cannot add this item to cart. The total value of the items in your cart has reached to the limit. |
| CE-36249-4 | Cannot download this content. It has not reached the download date yet. |
| NP-37680-4 | Credit card on file is invalid. |
| CE-35413-6 | PIN code for RemotePlay is incorrect. |
| CE-32930-7 | Downloaded data on HDD is likely to be corrupted. |
| NP-31801-3 | An error occurred while using PSN functions. |
| CE-38604-1 | Cannot download the application since a disc version of the same title is installed. |
| CE-36485-6 | Cannot recognize the USB storage device. |
| WV-33917-3 | An error occurred due to too many redirects. |
| CE-32869-8 | Could not start the application as the information was invalid. The database is likely to be partially corrupted. |
| NP-37637-6 | Install the latest System Software. |
| E-82021088 | The credit card you have tried to register is already associated with your account. |
| NP-34957-8 | Server communication error |
| E-82000000 | Undefined application error |
| E-82021054 | The credit card you have entered is invalid. |
| NP-31736-0 | Application trying to connect to a user who has logged out. |
| CE-39984-3 | PS4 obtained an IP address but cannot connect to the Internet. |
| CE-35451-8 | An error has occurred when connecting to the server |
| WS-37338-4 | The PS4 system has been banned from using PlayStation Network. |
| CE-32883-4 | Internal error occurred |
| CE-35239-2 | A PS4 system software update is required to use network features |
| CE-37704-1 | Download has been cancelled as there is not enough space on the HDD |
| NW-31297-2 | Unable to connect to wireless network |
| CE-33950-0 | Could not connect to the server to verify the license |
| CE-33984-7 | Connection test timed out while trying to obtain IP address. |
| WC-40372-6 | The voucher does not meet the conditions of use. |
| WS-37432-9 | PlayStation™Network might be undergoing maintenance or is temporarily busy. |
| CE-30905-7 | Your Bluetooth device could not be connected. |
| NP-31731-5 | User is signed-out of PlayStation Network or data on the HDD could be corrupted. |
| NW-31291-6 | Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak. |
| NW-31295-0 | Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak. |
| 88010E0F | Remote Play – Could not establish a connection to the PlayStation 4 System. |
| 88010E10 | Remote Play – Could not establish a connection to the PlayStation 4. |
| 88010C36 | Remote Play – Connection to the server has timed out as the network speed is too slow. |
| 8801E13C | Remote Play – Connection to the server has timed out as the network speed is too slow. |
| NW-31473-8 | The connection timed out. |
| CE-30012-6 | Internal error |
| SU-30746-0 | Could not find file required for system software update. |
| E-82000180 | Credit card or PayPal information is required. |
| WS-36856-8 | Service has been stopped temporarily. |
| CE-35485-5 | Cannot play the disc. |
| WS-36855-7 | A server error has occurred. |
| WS-36862-5 | Cannot join the Session. |
| CE-34883-6 | PIN code for Remote Play is incorrect. |
| E-82027850 | Credit card information is invalid. |
| NP-31940-7 | Request was aborted. |
| CE-40852-9 | An error occurred on the server. |
| WV-36350-7 | Cannot connect to the server. |
| NP-2068-6 | If 2-step verification is active, you must enter a device setup password. |
| CE-38633-3 | Your broadcast has been interrupted due to a server communication error. |
| CE-35235-8 | Your broadcast has been interrupted due to a server communication error. |
| CE-36297-7 | Your broadcast has been interrupted due to a server communication error. |
| CE-40890-1 | Your broadcast has been interrupted due to a server communication error. |
| NP-39231-8 | Cannot connect to the server. |
| WS-37397-9 | Connection Error |
| WC-36551-0 | An error occurred while connecting to PlayStation™Network. |
| WC-40371-5 | The voucher code you entered is not valid. |
| CE-32899-1 | Cannot connect to the server. |
| E-82021003 | The details you have entered contain special characters |
| WC-36547-5 | The credit card you tried to register is already associated with your account. |
| WC-41274-8 | The details you have entered contain special characters. |
| WC-34891-5 | Credit card information is invalid. |
| NW-31194-8 | There was a problem with the Internet connection on the PS4. |
| NP-32370-5 | User error. |
| NP-39225-1 | There was a problem with the Internet connection on the PS4. |
| CE-40911-5 | PlayStation VR error |
| CE-40305-2 | An error occurred while updating VR device software. |
| CE-40306-3 | An error occurred while updating VR device software. |
| CE-40307-4 | An error occurred while updating VR device software. |
| CE-40327-6 | An error occurred while updating VR device software. |
| CE-40309-6 | An error occurred while updating VR device software. |
| CE-40326-5 | An error occurred while updating VR device software. |
| CE-40311-9 | An error occurred while updating VR device software. |
| CE-40325-4 | An error occurred while updating VR device software. |
| CE-40312-0 | An error occurred while updating VR device software. |
| CE-40313-1 | An error occurred while updating VR device software. |
| CE-40314-2 | An error occurred while updating VR device software. |
| CE-40315-3 | An error occurred while updating VR device software. |
| CE-40316-4 | An error occurred while updating VR device software. |
| CE-40317-5 | An error occurred while updating VR device software. |
| CE-40318-6 | An error occurred while updating VR device software. |
| CE-40319-7 | An error occurred while updating VR device software. |
| CE-40320-9 | An error occurred while updating VR device software. |
| CE-40321-0 | An error occurred while updating VR device software. |
| CE-40322-1 | An error occurred while updating VR device software. |
| CE-40323-2 | An error occurred while updating VR device software. |
| CE-40324-3 | An error occurred while updating VR device software. |
| CE-33327-8 | PS VR USB Error |
| WS-41755-2 | Cannot connect to the server. |
| CE-38706-4 | Cannot connect to the server. |
| WC-34731-8 | Credit card information is invalid. |
| NP-31959-7 | An error occurred while connecting to PlayStation™Network. |
| NP-34388-6 | An error occurred while connecting to PlayStation™Network. |
| CE-39935-9 | An error occurred while connecting to PlayStation™Network. |
| NP-31966-5 | An error occurred while connecting to PlayStation™Network. |
| WV-33921-8 | Cannot connect to the server. |
| E-80AA001A | An error occurred while starting the application. |
| NP-39233-0 | An error has occurred while creating or joining a Party. |
| CE-38606-3 | Cannot add the following content to Downloads. |
| NP-39226-2 | An error occurred while connecting to PlayStation™Network. |
| CE-41901-5 | Use a USB External Storage Device that fulfills the following requirements. |
| CE-41899-1 | Connect the USB External Storage Device directly to the PS4. |
| CE-30002-5 | An error has occurred. |
| CE-30022-7 | Format the HDD again. |
| CE-30006-9 | Reconnect the HDD and repair file system following instructions. |
| CE-41558-3 | Cannot start the application. |
| NP-31970-0 | Context does not exist. |
| NP-39232-9 | An error has occurred while creating a party or joining one. |
| E-82027201 | Authentication failed |
| NP-36006-5 | Your trophy data may be corrupted. |
| CE-42041-1 | Cannot perform this operation. There is currently not enough free space available in system storage. |
| CE-42040-0 | Cannot perform this operation. There is currently not enough free space available in system storage. |
| SU-30627-8 | System software file may be corrupted. |
| WC-40376-0 | This product or content is not available for your account’s country/region. |
| CE-39985-4 | An error occurred while connecting to PlayStation™Network. |
| CE-38703-1 | Cannot connect to the server. |
| WC-40368-1 | Insufficient Funds. |
| WC-35442-8 | The credit card information you entered is already registered with other accounts. |
| WS-37469-9 | PlayStation™Network might be undergoing maintenance or is temporarily busy. |
| CE-32894-6 | The connection to the server has been lost. There might have been a problem in connecting to the network, or PlayStation™Network or the server of the service provider might be temporarily busy. |
| WC-34889-2 | This action is locked temporarily due to too many attempts. |
| CE-32723-7 | The item is corrupted or cannot be detected by the system. |
| CE-37857-0 | PS4 cannot recognise the USB storage. |
| WS-36724-2 | Target user does not exist. |
| WC-41705-7 | Transaction or voucher redemption requires a Payment Method on file. No Payment Methods on file. |
| WS-36778-1 | User does not exist in friends list. |
| NP-31828-2 | A connection error happened due to heavy traffic on the PSN server. |
| WC-40383-8 | Could not connect to the server (HTTP 503 error). |
| CE-30008-1 | An error has occurred while launching the content. |
| WS-38220-5 | An error has occurred. |
| WC-40360-3 | PlayStation Store issue. |
| CE-41853-1 | The selected content is unavailable. |
| NP-31980-1 | Session full. |
| CE-30028-3 | An error occurred within the application. |
| CE-38704-2 | A server error occurred. |
| CE-42747-4 | System software update required. |
| CE-34719-4 | Feature temporarily unavailable. |
| NP-40833-8 | A server error occurred. |
| WC-40329-8 | Can’t connect to PSN server. |
| E-82385F03 | An intermittent error has occurred. |
| WS-43305-5 | An intermittent error has occurred. |
| NP-34981-5 | A server error occurred. |
| NP-32364-8 | A server error occurred. |
| CE-32809-2 | An error has occurred while starting a downloaded game. |
| SU-41350-3 | PS4 cannot find system software update file on USB storage device. |
| WS-37403-7 | PlayStation Network (PSN) is under maintenance or temporarily busy. |
| WS-37505-0 | If you received this error code on PlayStation 4, the connection between your PS4 system and the server has failed. Find steps to troubleshoot error code |
| SU-30625-6 | If you received this error code on PlayStation 4, the system software update file was not recognised by the PS4 system and the update has failed. Find steps to troubleshoot error code |
| SU-30645-8 | If you received this error code on PlayStation 4, the system software update file was not recognised by the PS4 system and has failed. Find steps to troubleshoot error code |
| SU-42481-9 | If you received this error code on PlayStation 4, the system software update file was not recognised by the PS4 system and has failed. Find steps to troubleshoot error code |