Canon Printer Error Codes Enter the error code that has appeared on your Canon printer and click the “find my error code” where you will then be taken to the relevant information on this page. In the case that your error code is not included, we’d encourage you to contact Customer Services where a representative will investigate the issue. Don’t forget you can enjoy huge savings on your Canon ink cartridges by choosing Cartridge People as your online retailer for original and compatible products. Simply use the ink cartridge finder on this page or search for your Canon printer on our dedicated Canon page.
Canon Printer Error Code Solutions
| Error Code | Solution |
|---|---|
| E02 | Printer is out of paper. Printing one side is complete if you are performing manual duplex printing. |
| E03 | The cover is open. Paper is jammed. |
| E04 | FINE cartridge is not installed properly. |
| E05 | FINE cartridge cannot be recognized. |
| E08 | Ink absorber is almost full. |
| E09 | Protective material or tape may still be attached to FINE cartridge holder. |
| E11 | Cannot perform printing with current print settings. |
| E12 | Specified data cannot be printed. |
| E13 | The ink may have run out. |
| E14 | FINE cartridge cannot be recognized. |
| E15 | FINE cartridge cannot be recognized. |
| E16 | The ink has run out. |
| E23 | IP address and subnet mask are conflicting. |
| E31 | Failed in wireless LAN setup. |
| E32 | Cannot find a wireless router during setup. |
| E33 | Cannot connect because multiple wireless routers are connecting to the printer. |
| E34 | Easy wireless connect has failed. |
| E36 | Easy wireless connect has failed. |
| E37 | Failed in wireless LAN setup. |
| E38 | Cannot connect to a wireless router. Cannot change the LAN settings. |
| E39 | Network error has occurred. |
| E45 | Cannot connect to network. |
| E46 | Cannot connect to network. |
| E47 | Cannot connect to server. |
| E48 | Cannot connect to server. |
| E49 | Failed in connecting to Internet because network connection is being prepared. |
| E50 | Failed in acquiring contents. |
| E51 | Cannot connect to server. |
| E52 | Failed in registering the printer to Google Cloud Print due to timeout. |
| E53 | Only information registered to the printer is deleted because of failing to connect Google Cloud Print. |
| E54 | Only information registered to the printer is deleted because of failing to connect IJ Cloud Printing Center. |
| E55 | The printer is already registered to IJ Cloud Printing Center. |
| E56 | The online service is not available in your region. |
| E57 | Scanning print head alignment sheet failed. |
| E58 | Trying to start copying before you register the paper size. |
| E59 | Paper settings for printing do not match paper information set on printer. |
| E61 | Scanning original has failed. |
| E62 | Unexpected error occurred while scanning is in progress. |
| E63 | Reached the upper limit of pages which can be saved. |
| E64 | Scanning original has failed. |
| E65 | Saving scanned data failed because the printer’s memory is full. |
| P02 | Printer error has occurred. |
| P07 | Printer error has occurred. |
| P10 | Printer error has occurred. |
| P03, P08, P09, P20, P22, P26, P27, P28, P29 | Printer error has occurred. |
Canon MF6140dn, MF6180dw Series Printer Error Codes:
| Error Code | Solution |
|---|---|
| 001 | A document jams in the feeder. |
| 003 | A fax could not be sent or received due to its large data size. |
| 005 | A fax could not be sent because the recipient’s machine did not respond within the time limit. |
| 012 | A fax could not be sent because the recipient’s machine ran out of paper. |
| 018 | A fax could not be sent since the recipient’s machine did not respond because the line was busy or for other reasons. |
| 022 | 1. Sending of a fax from a computer is disabled. 2. A fax could not be forwarded because the specified destination was deleted from the Address Book. |
| 037 | The machine memory is full. |
| 099 | Printing, sending, or receiving was canceled. |
| 401 | A scanned document could not be stored to a USB memory device due to insufficient memory space. |
| 404 | Tried to save a document to USB memory, but writing to the USB memory is restricted. |
| 406 | A scanned document could not be stored to a USB memory device due to an error. |
| 408 | 1. USB memory was disconnected while being read from, and reading failed. 2. An error occurs when reading or accessing images on USB memory, and images cannot be read normally. 3. The connected USB memory is formatted with an unsupported file system. |
| 701 | 1. Authentication failed because an incorrect Department ID or PIN was entered when the Department ID Management was activated. 2. Continuing operating without entering a Department ID was attempted even though unknown-ID jobs were disabled. |
| 703 | Data could not be written because the memory space that was allocated for images was full when sending an e-mail or storing to a shared folder. |
| 752 | 1. An e-mail could not be sent because an incorrect SMTP server name was set. 2. An e-mail could not be sent because an incorrect domain name was set. 3. An e-mail could not be sent because the machine was not connected to a network correctly. |
| 753 | Scanned data could not be e-mailed or stored to the shared folder due to a TCP/IP error (such as a Socket or Select error). |
| 755 | 1. Scanned data could not be e-mailed or stored to the shared folder because TCP/IP was not working correctly. 2. An IP address is not set. 3. The machine cannot communicate with devices on a network immediately after the machine starts up because the waiting time for the start of the communication is set. |
| 801 | 1. When communicating with an SMTP server to send an e-mail, a timeout error occurred from the server. 2. When communicating to the SMTP server, an error returned from the server. 3. A destination is not set correctly. 4. When storing a scanned document into the shared folder, an error occurred from the folder. |
| 802 | The SMTP server name is not set correctly. |
| 804 | No access privileges to access the shared folder are granted. |
| 806 | 1. When storing data to a shared folder, an incorrect user name or password was specified. 2. When sending an e-mail, an incorrect destination was specified. |
| 810 | When communicating to the POP server to send an e-mail, an error returned from the server. |
| 812 | The password that is used for POP authentication is not set correctly. |
| 813 | The logon name that is used for POP authentication is not set correctly. |
| 822 | An image file in a USB memory device could not be printed because the format of the image file is not supported. |
| 839 | A user name and password that are used for SMTP authentication are not set correctly. |
| 841 | When sending an e-mail, an encryption algorithm that is common to the mail server is not present. |
| 844 | 1. SSL encrypted communication to a POP server failed when sending an e-mail with POP before SMTP. 2. When verifying an SSL server certificate to communicate to the POP server, a verification error occurred. |
| 846 | An e-mail could not be sent due to a POP authentication failure. |
| 852 | The machine turns OFF for some reason. |
| 853 | 1. A document could not be printed because its data size exceeded the machine’s upper processing capability. 2. Printing was canceled from the computer. |
| 861 | 1. A document could not be printed because a printer driver that was not intended for this machine was used. 2. A document could not be printed due to a defect in its data. |
| 863 | An error occurred when printing from a computer. |
| 995 | A document waiting to be sent was canceled. |
Canon Printer Support Code List
The support code appears on the touch screen and the computer screen when an error occurs. ‘Support Code’ means the error number and appears with an error message. When an error occurs, check the support code displayed on the touch screen or the computer screen and take the appropriate action.
| Support Code | Meaning |
|---|---|
| 1300 | Paper is jammed inside the front cover. |
| 1303 | Paper is jammed inside the rear cover. |
| 1313 | The paper is jammed inside the rear cover as the machine pulled in the printed paper. |
| 1314 | Paper is jammed inside the rear cover when performing automatic duplex printing. |
| 2801 | The document is jammed in the ADF |
| 1007 | Possible causes include the following. 1. There is no paper in the cassette 1. 2. Paper is not loaded in the cassette 1 properly. |
| 1008 | Possible causes include the following. 1. There is no paper in the cassette 2. 2. Paper is not loaded in the cassette 2 properly. |
| 1200 | The front cover is open. |
| 1310 | The size of paper may not be compatible with automatic duplex printing. |
| 1575 | Ink cannot be correctly detected. |
| 1600 | Ink may have run out. |
| 1660 | The ink tank is not installed. |
| 1688 | The ink has run out. |
| 1700 | The ink absorber is almost full. |
| 1701 | The ink absorber is almost full. |
| 1754 | The ink tank is not installed properly. |
| 1755 | The ink has run out. |
| 1872 | The cassette 1 is not inserted. |
| 1873 | The cassette 2 is not inserted. |
| 1874 | The cassette 1 and the cassette 2 are not inserted. |
| 1890 | The protective material for the print heas holder or the table may remain attached to the holder. |
| 2001 | The device incompatible with the machine is connected. |
| 2002 | An unsupported USB hub is connected. |
| 2111 | The paper setting for printing or copying are different from the cassette paper information registered to the machine. |
| 2112 | The paper setting for printing or copying are different from the cassette paper information registered to the machine. |
| 2113 | The paper settings for printing or copying are different from the cassette paper information registered to the machine. |
| 2121 | The paper setting of the cassette 1 is not complete. |
| 2122 | The paper settings of the cassette 2 is not complete. |
| 2500 | The cause of following may have occurred the failure of automatic print head alignment. |
| 2700 | Possible causes include the following. Some errors occured while copying and a certain time passed. Document is remained in the ADF. Some errors occurred while scanning and the document is remained in the ADF. |
| 2802 | No document in the ADF. |
| 2803 | The document is too long or is jammed in the ADF. |
| 4100 | The specified data cannot be printed. |
| 4103 | Cannot perform printing with the current print setting. |
| 4104 | The paper size or the media type that cannot be fed from the cassette 2 is specified. |
| 5011 | Printer error has occurred. |
| 5012 | Printer error has occurred. |
| 5040 | Printer error has occurred. |
| 5100 | Printer error has occurred. |
| 5102 | Printer error has occurred. |
| 5103 | Printer error has occurred. |
| 5104 | Printer error has occurred. |
| 5105 | Printer error has occurred. |
| 5200 | Printer error has occurred. |
| 5203 | Printer error has occurred. |
| 5204 | Printer error has occurred. |
| 5205 | Printer error has occurred. |
| 5206 | Printer error has occurred. |
| 5207 | Printer error has occurred. |
| 5208 | Printer error has occurred. |
| 5209 | Printer error has occurred. |
| 5400 | Printer error has occurred. |
| 5500 | Ink tank has not been properly recognized. |
| 5501 | Ink tank has not been properly recognized. |
| 5B00 | Printer has occurred. |
| B202 | An error requiring you to contact the service center has occurred. |
| B203 | An error requiring you to contact the service center has occurred. |
| B204 | An error requiring you to contact the service center has occurred. |
| B502 | Printer has occurred. |
| B503 | Printer has occurred. |
| B504 | Printer has occurred. |
| C000 | Printer has occurred. |
5B01 , 5C01, 6000, 6500, 6502, 6800, 6801, 6900, 6901, 6902, 6910, 6911, 6920, 6921, 6930, 6931, 6932, 6933, 6936, 6937, 6938, 6939, 693A, 6940, 6941, 6942, 6943, 6944, 6945, 6946, 7100, 7200, 7201, 7202, 7203, 7204, 7205, 7300, 9000, 9500: Printer has occurred
Canon imageRUNNER 6000 Printer Error Codes: