Bosch Washing Machine Error Codes

Bosch Washing Machine Error Codes When your Bosch washing machine is ailing it will tell you so by displaying an error code. The codes consist of a letter (E or F) and a two-digit number. These important signals are crucial in the diagnosis of any problems with your Bosch washing machine, and can sometimes alert you to small issues like the fact that you have not latched the door properly.

Bosch Washing Machine Error Code Solutions

Bosch WAA Washing Machines

• Fault Code 1: This means your water is not heating up and the heater element may need replacing.
• Fault Code 2: There is a problem with the motor which means that the drum is not turning.
• Fault Code 3: The door isn’t closed or there is a problem with the locking mechanism.
• Fault Code 4: The heating cycle has been activated at the wrong time.
• Fault Code 5: Water is not going into the machine, either because there is a problem with the supply or the valve is turned off.
• Fault Code 6: The machine is having trouble draining at the end of its cycle.
• Fault Code 7: There is a problem with the temperature sensor in your machine.

Bosch WAE Washing Machines

• Error Code 1: There is a problem with the door locking and there could be a problem with the mechanism.
• Error Code 2: The machine is not draining quickly enough.
• Error Code 3: Your machine isn’t filling up with water properly.
• Error Code 4: There is a fault with the motor that needs repair.
• Error Code 5: Water has been detected and leaked into the base of the machine.

For WAE machines with a digital display, you also have:

• F16: Door locking problems have been detected.
• F17: There’s an issue with the inlet valve which means the machine is not filling with water.
• F18: There are problems with the drain pump which means that your machine is not emptying quickly enough.
• F21: There is a problem with the motor.
• F23: The machines anti-flood mode has been activated.

Bosch WFF Washing Machines

• Error Code 1: The door isn’t closed or there is a problem with the locking mechanism.
• Error Code 2: The machine is not filling with water properly.
• Error Code 3: The machine is not heating up the water to the right temperature.
• Error Code 4: Your washing machine is taking too long to empty water.
• Error Code 5: There is a problem with the motor drive circuit.
• Error Code 6: The heating circuit has been activated at the wrong time in the washing cycle.
• Error Code 7: There is a short circuit in the NTC sensor that controls temperature.

Bosch WFL Washing Machines

• Error Code 1: There is a problem with the door locking mechanism.
• Error Code 2: Your machine is not filling with water.
• Error Code 3: There may be a fault with an element as the water is not being heated.
• Error Code 4: Your machine is not emptying the water quickly enough or hasn’t been able to empty for more than 6 minutes.
• Error Code 5: There is a problem with the motor drive circuit.
• Error Code 6: The water in the machine is being heated unexpectedly.
• Error Code 7: There is a fault with the NTC temperature sensor.

Bosch WFP Washing Machines

• F01: Water intake has been timed out; there is a fault with the inlet hose; the water tap may be off; your filters might be blocked; pressure of the water is too low.
• F02: The heating component has timed out; the water is not heating up; there’s a problem with the heating element of your machine.
• F03: Draining of your machine has taken too long; there is a problem with the water level or water pressure; you have a faulty pump.
• F04: Problem with the motor or it didn’t start.
• F05: There is a problem with the start-up motor or worn carbon brushes which need to be replaced.
• F06: There’s a NTC short circuit.
• F07: A faulty NTC circuit has been detected.
• F08: Your door is open while the program is starting.
• F09: Your machine is heating up unexpectedly.
• F10: There has been a communication error.
• F11: The heat sink or motor control PCB have overheated.
• F12: There has been a short circuit or fault with the motor.
• F13: The voltage from your mains supply is too high.
• F14: The mains voltage is too low.
• F15: You need to call a qualified engineer or washing machine repair service.

Bosch WOL Washing Machines

• Error Code 1: Door not closed.
• Error Code 2: Your machine is not filling with water.
• Error Code 3: The water is not heating.
• Error Code 4: Your washing machine is not emptying.
• Error Code 5: There is an open circuit or short circuit with the NTC thermistor.
• Error Code 6: Your machine is heating up unexpectedly.
• Error Code 7: There is a problem with the motor drive circuit.

Bosch WOK Washing Machines

• Error Code 1: The door is open as the machine tries to start.
• Error Code 2: Your machine water is not heating up.
• Error Code 3: The machine is not draining properly.
• Error Code 4: Your machines is heating up at the wrong time.
• Error Code 5: Your motor has started up unexpectedly or you have a problem with the high resistance connections.
• Error Code 6: The top cover is open.
• Error Code 7: The lid is open.
• Error Code 8: Your machine motor is not turning the drum.
• Error Code 9: There is an open circuit on the NTC thermistor.
• Error Code 10: There is a short circuit on the NTC thermistor.
• Error Code 11: There is a problem with the parking sensor.
• Error Code 12: There is a fault on the K5/K6 relay which requires an engineer.

Faults and what to do about them.

Emergency release

E.g. in the event of a power cut The programme continues when the power supply is restored. However, if the laundry has to be removed, the washing machine door can be opened as follows:

⇒Warning Risk of scalding!

When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water and laundry. If possible, leave it to cool down first.

⇒Warning Risk of injury!

You may injure your hands if you reach into the drum while it is turning. Do not reach into the drum when it is turning. Wait until the drum has stopped turning.

Caution! Water damage

Any escaping water may cause water damage. Do not open the door if water can be seen through the glass.

1. Switch off the appliance. Pull out the mains plug.
2. Drain the water. ~ Page 27
3. Pull the emergency release downwards with a tool and release. The door can then be opened.

Information on the display panel

Display: – P – and ο 

Cause/Remedy: The door is unlocked. It is possible to add laundry.

Display: – P – 

Cause/Remedy:

• The temperature is too high. Wait until the temperature drops.
• The water level is too high. It is not possible to add laundry. Close the door immediately, if necessary. Press the ‘Start/Pause’ button to continue the programme.

Display:  Θ flashes

Cause/Remedy:

• Laundry may be caught. Open and close the door again and press the ‘Start/Pause’ button.
• If necessary, push the door closed or remove some laundry and then push it closed again.
• If necessary, switch the appliance off and on again; set the programme and make your individual settings; start the programme.

Display: τ lights up

Cause/Remedy:

• Turn on the tap fully,
• Supply hose kinked/trapped,
• The water pressure is too low. Clean the filter

Display: E:18

Cause/Remedy:

• The drain pump is blocked. Clean the drain pump.
• The drain hose/drain pipe is blocked. Clean the drain hose at the siphon

Display: E:23

Cause/Remedy: There is water in the base trough, the appliance is leaking. Turn off the tap. Call customer services.

Display: →(Childproof ) 

Cause/Remedy: The childproof lock is activated – deactivate it.

Display: ∪ lights up

Cause/Remedy: Too must foam has been detected and an additional rinse cycle has been activated. Add less detergent to the next washing cycle with the same load

Display: YES  

Cause/Remedy: The washing machine door is unlocked. It is possible to add laundry.

Display: NO

Cause/Remedy:

• The temperature is too high. Wait until the temperature falls.
• Water level too high. Not possible to add laundry. If necessary, close the washing machine door immediately. To continue the programme, press ‘Start/ Reload’ button.

Display: E 17  

Cause/Remedy:

• Turn the water tap on fully
• The supply hose is kinked/trapped
• The water pressure is too low

Display: ( : )

Cause/Remedy: The mains voltage is too low

Display: (.)

Cause/Remedy: Undervoltage in the wash programme. The programme is extended.

Display: E 93  (Displayed at end of first cycle without hot water. Not displayed in subsequent cycles if hot water is not available. Reset after second cycle with hot water)

Fault:

1. Hot water tap not turned on
2. Supply hose for hot water kinked or pinched closed
3. Hot water pressure too low
4. Strainer in water supply hose clogged

Measure:

1. Turn on the hot water tap
2. Eliminate the cause, replace the hose if damaged
3. Eliminate the cause
4. Connect both supply hoses (hot and cold water) for hot water appliances

Display: E 32 (alternating display with END when program is finished)

Fault: Not a fault – the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed

Measure:  Distribute small and large items of laundry evenly in the drum. If necessary, start an additional spin program

• E2 Motor fault. Call customer service.
• E3 Close the washing machine door properly; laundry may be caught.
• E5 Open the tap completely, supply hose kinked or trapped; Clean the filter
• E6 Detergent solution pump blocked; Clean the detergent solution pumpblocked; Clean the drainage hose at the siphon
• E8 Turn off the tap and call customer service.

Bosch Washing Machine Troubleshooting

Faults: Water is leaking out

Cause/remedial action:

• Attach/replace the drainage hose correctly.
• Tighten the screw connection of the supply hose.

Faults: No water supply. Detergent not dispensed.

Cause/remedial action:

• Start/Reload button not pressed?
• Tap not turned on?
• Filter blocked? Clean the filter

Faults: Washing machine door cannot be opened.

Cause/remedial action:

• Safety function active
• Is the Childproof lock activated? To deactivate: → “Childproof lock”
• – – –δ (Rinse hold = without final spin) selected?
• Can the door be opened by emergency release only?

Faults: Programme does not start

Cause/remedial action:

• Start/Reload button pressed or Ready in time selected?
• Washing machine door closed?
• Is the Childproof lock activated? To deactivate: →”Childproof lock”

Faults: Detergent solution is not emptied

Cause/remedial action:

• – – – 0 (Rinse hold = without final spin) selected?
• Clean the detergent solution pump
• Clean the waste pipe and/or drainage hose

Faults: Water not visible in the drum

Cause/remedial action: Not a fault – water below the visible area

Faults: Spin result not satisfactory. Laundry wet/too damp.

Cause/remedial action:

• Not a fault – the unbalanced load detection system has interrupted the spin because the laundry is unevenly distributed. Distribute large and small items of laundry evenly in the drum.
• Spin speed selected too low?

Faults: Spin cycle started and stopped several times.

Cause/remedial action: Not a fault – the unbalanced-load detection system is adjusting the imbalance.

Faults: The programme duration is longer than usua

Cause/remedial action:

• Not a fault – the unbalanced-load detection system is adjusting the imbalance by repeatedly distributing the laundry.
• Not a fault – the foam detection system active – adds an additional rinse cycle.

Faults: The programme duration changes during the wash cycle

Cause/remedial action: Not a fault – the programme sequence is optimised for the particular washing process. This may lead to occasional changes in the programme duration in the display pane

Faults: Residual water in the compartment (flower) for care products

Cause/remedial action:

• Not a fault – the effect of the care product is not affected.
• Clean the insert if necessary

Faults: Odours in the washing machine

Cause/remedial action: Run the Θ Drum clean programme without laundry. Use standard detergent

Faults: The symbol (foam) flashes in the display panel. Foam may escape from the detergent drawer.

Cause/remedial action:

• Too much detergent used?
• Mix one tablespoon of fabric softener with 1/2 litre water and pour into compartment ‘pause’ (not for outdoor fabrics, sportswear fabrics or those made with down) Reduce the detergent dosage for the next wash cycle.
• Improper detergent use? Only use detergent suitable for front-loading washing machines

Faults: Intense noise, vibrations and “wandering” during spinning

Cause/remedial action:

• Is the appliance levelled? Level the appliance
• Are the appliance feet fixed? Secure the appliance fee
• Transport locks removed? Remove the transport locks

Faults: Display panel/indicator lamps do not function during operation

Cause/remedial action:

• Power cut?
• Circuit breakers tripped? Switch the circuit breakers back on or replace them
• If the fault occurs repeatedly, call the after-sales service

Faults: Detergent residues on the laundry

Cause/remedial action:

• Occasionally, phosphate-free detergents contain water-insoluble residues
• Select Rinse/Freshen up or brush the laundry after washing

Faults: NO appears on the display panel in reload model

Cause/remedial action:

• Water level too high. Not possible to add laundry. Close the washing machine door immediately, if necessary
• To continue the programme, press Start/Reload

Faults: YES appears on the display panel in reload model

Cause/remedial action: The washing machine door is unlocked. It is possible to add laundry

Faults: The colon in the “Ready in” display (:) flashes on the display panel.

Cause/remedial action: The mains voltage is too low

Faults: The single dot (.) flashes

Cause/remedial action: The undervoltage has caused the wash programme to be extended

If you cannot correct a fault yourself (after switching off/on) or a repair is required:

• Set the programme selector to off position. The appliance is switched off.
• Unplug the mains plug from the socket.
• Turn off the tap and call the after-sales service